Purchase History Report
View Your Ticket Purchases
Section titled “View Your Ticket Purchases”This screen shows all the tickets you’ve purchased across events on Velora. It’s your personal receipt history — you can see what you bought, when, and for which events.
View Your Purchase History
Section titled “View Your Purchase History”How to get there: Dashboard > My Purchases
- Tap My Purchases from your dashboard or navigation menu.
- The screen loads your complete ticket purchase history automatically.
- Scroll through the list to see all your purchases sorted by most recent first.
Check Your Purchase Summary
Section titled “Check Your Purchase Summary”At the top of your purchase history, you’ll see a quick summary card showing:
- Total purchases — How many tickets you’ve bought across all events
- Total spent — Your total investment in event registrations
- Recent activity — Quick snapshot of your spending trends
This helps you track how active you’ve been in attending events.
Search and Filter Your Purchases
Section titled “Search and Filter Your Purchases”How to get there: My Purchases > Filters section
- Tap the Filter button to expand filtering options.
- Select filters like Event Name, Purchase Date, or Status to narrow results.
- Tap Apply Filters to update your list.
- Tap Clear Filters to reset and see all purchases again.
Download or Share Your Receipt
Section titled “Download or Share Your Receipt”- Locate the purchase you want to share in your list.
- Tap the purchase card to open its details.
- Tap Download Receipt or Share to get a copy.
- Choose your preferred format (PDF, email, or message).
Perfect for forwarding confirmations to your spouse before a wedding event or submitting proof of registration to your company.
Navigate Through Multiple Pages
Section titled “Navigate Through Multiple Pages”If you have many purchases, they’re organized into pages:
- Scroll to the bottom of your purchase list.
- Use the Previous and Next buttons to move between pages.
- The page indicator shows you which page you’re viewing (e.g., “Page 1 of 5”).
Refresh Your Purchase List
Section titled “Refresh Your Purchase List”Your purchase history updates automatically, but you can manually refresh anytime:
- Swipe down from the top of the list with your finger.
- Wait for the refresh animation to complete.
- Your purchase list reloads with the latest data.
Use this if you just completed a purchase and want to see it appear immediately.
Empty Purchase History?
Section titled “Empty Purchase History?”If you see “No purchases yet,” it means:
- You haven’t registered for any events yet on this account
- Your registration data hasn’t synced (try refreshing)
- You’re using a different phone number than your registrations
To start attending events:
- Go to the home screen and Browse Events
- Find an event you’re interested in (weddings, corporate meetups, college fests, etc.)
- Tap Register and complete your ticket purchase
- Your purchase will appear here immediately
What to Do Next
Section titled “What to Do Next”| Your Situation | Recommended Next Step |
|---|---|
| Need to attend more events | Browse events on the home screen and register |
| Lost your registration confirmation | Download receipt from the purchase details |
| Bought the wrong ticket | Check cancellation options in your purchase receipt |
| Planning a group attendance | Share your receipt with group members |
Related Articles
Section titled “Related Articles”- How to Register for an Event
- Understanding Ticket Types and Pricing
- Download Your Event Confirmation
- Manage Your Event Registrations
- Payment Methods and Refunds
- Frequently Asked Questions About Tickets
Troubleshooting
Section titled “Troubleshooting”“No purchases appear even though I registered” — Your purchase data may not have synced to this device. Try refreshing the page with a downward swipe. If it still doesn’t appear, log out and log back in with the correct phone number.
“My purchase summary shows zero but I know I bought tickets” — The screen may still be loading. Wait 10–15 seconds and refresh. If the issue persists, contact support with your order confirmation number.
“I can’t find a specific purchase in my list” — Use the filter section to search by event name or date range. If the purchase is older than 2 years, it may be archived (contact support to retrieve it).
“The download receipt button isn’t working” — Ensure you have a stable internet connection and have given the app permission to access your device’s storage. Try again in a few seconds.
“My purchase list is showing other people’s tickets” — This shouldn’t happen. Log out immediately and log back in with your correct phone number. If you see purchases you didn’t make, contact support to report a security issue.