Group List

Group Chats: Staying on Top of Every Event Conversation

Your Groups tab is where all your event group chats live: the wedding family group, the crew coordinating a college fest, the volunteer team for a Diwali mela. This article shows you how to find, open, and organise those groups.

Prerequisites

You’ll need to be a member of at least one group, or an invitation waiting for you. If you haven’t set anything up yet, start by creating an event.

Finding a Group

How to get there: Dashboard > Connect > Groups

1. Open the Groups tab to see all your groups.
2. Tap the Search groups… box at the top.
3. Type part of the group name, for example Sangeet or Vendors.
4. Tap the clear icon to see the full list again.

Groups are ordered the way you’d expect: pinned ones first, then whichever chat had the most recent message. A badge on a group shows how many messages you haven’t read yet.

Note

The groups you see follow the event or community you currently have selected. Switch to a different event and you’ll see that event’s Attendees, Crew, and Bouncers groups. Groups you created yourself always stay visible.

Tip

During a busy wedding week, pin the three groups you actually act on: family, vendors, and crew. Everything else sits below the fold instead of burying the messages that matter at 6 AM on the mehendi day.

Accepting a Group Invitation

How to get there: Dashboard > Connect > Groups > Group invitations

1. Look for the Group invitations row at the top of the list, with a count of groups waiting for you.
2. Tap the row to open your invitations.
3. Review the group and respond to the invite.

The row only appears when you have at least one invitation pending.

Next Best Action

After joining a group, most organizers:

• For guest-facing groups: Share the event details
• For vendor or crew groups: Assign tasks to your team

Opening and Reading a Chat

1. Tap any group to open the conversation.
2. Tap the group’s picture to see it full size.
3. Pull down on the list to refresh it if something looks out of date.

On a tablet or wide screen, tapping a group opens the chat beside the list, so you can jump between conversations without going back each time.

Managing a Group

How to get there: Dashboard > Connect > Groups > press and hold a group

1. Press and hold the group you want to manage.
2. Choose an action from the sheet that appears.
3. Tap Group Info to see members and group details.

Action	What it does
Pin / Unpin	Keeps the group at the top of your list
Mute / Unmute	Stops notifications without leaving the group
Add to Favourites	Marks the group so it’s easier to spot
Archive	Moves the group out of your main list
Clear Chat	Empties the message history for you
Select	Starts selection mode so you can act on several groups at once
Leave Group	Removes you from the group
Delete Group	Removes the group

Caution

Mute is usually what you want for a noisy guest group. Muting keeps you in the conversation, so you can still check it before the event without 200 notifications during the day.

Danger

Clear Chat, Leave Group, and Delete Group cannot be undone. Vendor payment details and shared addresses often live only in the chat, so save what you need before clearing or leaving.

What to Do Next

Your Situation	Recommended Next Step
Too many notifications	Mute the guest group and keep crew groups active
Need a new group for one team	Create a group
Old event still cluttering the list	Archive finished conversations
Someone missing from a group	Invite members
Can’t find an old message	Search inside a chat

Related Articles

• Create a Group - Set up a new group for family, crew, or vendors.
• Group Info and Members - Add, remove, and review who’s in a group.
• Archived Chats - Find conversations you moved out of your list.
• Message Requests and Invitations - Respond to invites from people outside your events.
• Direct Messages - One-to-one chats with guests and vendors.
• Notification Settings - Control what alerts you get and when.
• Switching Between Events - Change which event’s groups you see.

Troubleshooting

“No groups yet” - You aren’t in any group for the event you have selected. Create a group, or switch to the event where your groups live.

“No results found” - Your search doesn’t match any group name. Search only looks at group names, not messages, so try a shorter word.

“Failed to load groups” - Your connection dropped mid-load. Check your network and pull down on the list to retry.

A group invitation isn’t showing - Invitations appear only after the list refreshes. Pull down to refresh, and confirm the invite went to the phone number or email you signed in with.

A group disappeared from the list - It was most likely archived, or it belongs to a different event. Check your archived chats, then switch events.

Unread counts look wrong - Counts update as messages arrive. Pull down to refresh, and reopen the group to mark it as read.