Edit Your Organiser Profile
Edit Your Organiser Profile
Section titled “Edit Your Organiser Profile”Keeping your organiser profile up to date helps attendees and vendors trust you. This guide covers how to update every section of your profile, from photos to business details.
How to Get There
Section titled “How to Get There”Home > Profile tab > Organizations > Tap organisation > Edit Profile button
Or directly: Profile > Organizations > Select your organisation > Tap the Edit Profile pill button on the profile card.
The Edit Screen Layout
Section titled “The Edit Screen Layout”The edit screen is organised into clearly labelled sections, each inside a glass-effect card. On tablet and desktop, sections are arranged in two columns for efficient editing. On mobile, they stack vertically.
Section 1: Photos
Section titled “Section 1: Photos”The photo section appears at the top and lets you upload or change two images.
Cover Photo
Section titled “Cover Photo”The cover photo is the wide banner image at the top of your profile.
- Tap the cover photo area (or the camera icon overlay if a photo already exists).
- Select an image from your device gallery.
- The image uploads automatically — you will see a progress spinner while it uploads.
Recommended specifications:
- Aspect ratio: 16:9 (landscape)
- Minimum resolution: 1280 x 720 px
- Maximum file size: 10 MB
- Formats: JPG, PNG
Profile Photo
Section titled “Profile Photo”The profile photo is the circular image that represents your organisation.
- Tap the circular photo area below the cover photo (or the camera icon overlay).
- Select an image from your device gallery.
- The image uploads automatically.
Recommended specifications:
- Aspect ratio: 1:1 (square)
- Minimum resolution: 400 x 400 px
- Works best with logos, headshots, or brand marks
Section 2: Basic Information
Section titled “Section 2: Basic Information”| Field | Required | Max Length | Description |
|---|---|---|---|
| Organiser Name | Yes | 100 chars | Your name or business name as displayed on your profile |
| Company Name | No | 100 chars | Registered company name (e.g., “Sharma Events Pvt. Ltd.”) |
| Company Website | No | — | Your website URL (e.g., “www.sharmaevents.in”) |
| Description | No | 500 chars | A brief bio about your event business |
- Tap any field to edit its contents.
- Fields show the current value pre-filled from your existing profile.
- Required fields are validated — you cannot save without a valid organiser name.
Section 3: Types of Events Hosted
Section titled “Section 3: Types of Events Hosted”This section shows all available event categories as selectable chips.
- Tap a chip to select or deselect an event type.
- Selected types show a checkmark and a highlighted border.
- You must select at least one event type before saving.
Common event types include: Wedding, Corporate, Birthday, Conference, Festival, Workshop, and more.
Section 4: Contact Address
Section titled “Section 4: Contact Address”Update your business contact address:
| Field | Description |
|---|---|
| Address | Street address or office location |
| City | Your city |
| State | Your state |
| Country | Your country |
| Zip Code | Postal code (PIN code for Indian addresses, e.g., 400001 for Mumbai) |
City, State, Country, and Zip Code fields are arranged in a two-column layout on wider screens for quick editing.
Section 5: Business Details
Section titled “Section 5: Business Details”| Field | Description |
|---|---|
| Billing Address | Address used for invoices and financial documents |
| Timezone | Your operating timezone (e.g., “Asia/Kolkata” for IST) |
| Avg Events Per Year | Approximate number of events you organise annually (numeric field) |
Saving Your Changes
Section titled “Saving Your Changes”After editing all the sections you need:
- Scroll to the bottom of the form.
- Tap the “Save Changes” button — a large primary-coloured button spanning the full width.
- If the form is valid, your changes are saved and you see a green confirmation: “Organizer profile updated successfully.”
- You are automatically returned to the profile view screen.
If any required field is missing or invalid, the save button will trigger validation errors on the relevant fields. Fix the highlighted issues and try again.
What to Do Next
Section titled “What to Do Next”| Your goal | Recommended action |
|---|---|
| View the updated profile | Return to Organiser Profile to see your changes |
| Create an event | Head to Create Your First Event |
| Update your password | Go to Change Your Password |
| Set up face recognition | Visit Face Recognition Settings |
Troubleshooting
Section titled “Troubleshooting”The “Save Changes” button is greyed out or not responding. This happens when the form is currently submitting (you will see a loading spinner on the button) or when validation errors exist. Scroll through all sections and look for red error messages on required fields.
My cover photo upload failed. Check that the image is under 10 MB and in JPG or PNG format. If you are on a slow connection, the upload may time out. Try again with a smaller image or on a faster connection.
I cannot deselect all event types. At least one event type must be selected. If you try to save with no event types selected, you will see a warning: “Please select at least one event type.”
My changes did not appear on the profile view. After saving, you are returned to the profile screen which should reflect your changes. If it does not, pull down to refresh the page. Changes are saved on the server, so they persist even if the local cache is stale.
The form shows “Failed to load data” when I open it. This means the edit screen could not fetch your current profile data from the server. Check your internet connection and tap Retry. If the problem persists, go back and try opening the edit screen again.