Change Password

How to Change Your Password

Your password keeps your Velora account and event data secure. If you want to update your password or think someone else knows it, you can change it anytime from your account settings.

When You Might Need This

• You’ve used the same password for multiple apps and want stronger security
• You suspect unauthorized access to your account
• Your organization requires regular password updates
• You haven’t changed your password in several months

Change Your Password

How to get there: Dashboard > Settings > Change Password

1. Tap Change Password from your account settings menu.
2. Enter your Current Password in the first field - this confirms it’s really you.
3. Create a New Password that’s at least 8 characters long and includes uppercase letters, numbers, and special characters.
4. Type the new password again in Confirm New Password to make sure you didn’t mistype it.
5. Tap Change Password to save your new password.

You’ll see a loading spinner while the system processes the change. Once it completes, your new password takes effect immediately.

Password Security Tips

• Use a unique password you don’t use anywhere else
• Mix uppercase, lowercase, numbers, and symbols (like !, @, #, $)
• Avoid real names, birthdays, or event dates
• If you manage a wedding or large corporate event, don’t share your password with vendor coordinators - create separate team member accounts instead

Next Best Action

After changing your password, most organizers:

• If you suspect a breach: Review your recent login activity and check which devices have access
• If you’re setting up a team: Add team members with their own accounts instead of sharing passwords
• For peace of mind: Update passwords for all your event planning apps

Fields on This Screen

Field	Description	Required
Current Password	Your existing password: proves you’re authorized to change it	Yes
New Password	Your replacement password: must be different from the old one	Yes
Confirm New Password	Type your new password again to prevent typos	Yes

What to Do Next

Your Situation	Recommended Next Step
You forgot your current password	Reset your password instead
You want team members to access your events	Invite team members with their own accounts
You share event planning with a spouse or partner	Create individual accounts for each person and set permissions

Troubleshooting

“Current Password is incorrect”: You may have entered your old password incorrectly. Double-check that Caps Lock isn’t on and try again. If you forget your current password, use the password reset feature instead.

“New Password doesn’t meet requirements”: Your new password must be at least 8 characters long and include uppercase letters, numbers, and special characters. Try something like MyEvent2024! or Diwali@Velora99.

“Passwords don’t match”: Your new password and confirmation don’t match exactly. Type them both slowly and check for typos, then try again.

“Change Password button is greyed out”: Make sure you’ve filled in all three fields (current password, new password, and confirmation). Each field is required.

“The screen shows a loading spinner but nothing happens: The app is waiting for the server to process your request. This usually takes a few seconds. If it takes more than 30 seconds, check your internet connection and try again.