Purchase History Report
Purchase History Report (My Purchases)
Section titled “Purchase History Report (My Purchases)”The Purchase History Report is an attendee-facing screen that shows your personal ticket purchases across all events. Unlike the organiser-focused reports, this one is scoped to the currently logged-in user — you see only your own purchases.
How to Get There
Section titled “How to Get There”Home > Reports > Purchase History
- Open the Reports Hub from the main navigation.
- Under the Ticketing & Sales section, tap Purchase History.
- Your purchase data loads automatically based on your account.
Screen Layout
Section titled “Screen Layout”1. Summary Card
Section titled “1. Summary Card”Quick overview of your purchasing activity:
| Metric | Description |
|---|---|
| Total Purchases | Number of ticket purchases you have made |
| Total Spent | Combined amount paid across all purchases (in INR) |
| Events Attended | Number of distinct events you purchased tickets for |
2. Controls Bar
Section titled “2. Controls Bar”| Action | Description |
|---|---|
| Column Chooser | Customise which columns appear in the grid |
| Export | Download your purchase records |
| Refresh | Re-fetch your latest purchase data |
3. Filters
Section titled “3. Filters”Filter your purchase history by:
- Date range — Narrow to a specific time period
- Inline column filters — Search by event name, ticket type, or payment status
4. Data Grid
Section titled “4. Data Grid”A sortable grid showing each purchase:
- Event name
- Ticket type / tier
- Quantity
- Amount paid
- Payment date
- Payment status
5. Pagination
Section titled “5. Pagination”Navigate through your purchase records page-by-page.
Handling Empty Data
Section titled “Handling Empty Data”If you have not purchased any tickets yet, you see:
- A ticket icon
- “No purchases yet”
- “Your ticket purchases will appear here once you register for an event.”
What to Do Next
Section titled “What to Do Next”| Goal | Where to Go |
|---|---|
| View detailed payment records (as organiser) | Transaction Detail Report |
| Check overall revenue (as organiser) | Revenue Summary Report |
| Return to all reports | Reports Hub |
Related Articles
Section titled “Related Articles”Troubleshooting
Section titled “Troubleshooting”| Issue | Solution |
|---|---|
| ”No purchases yet” but I know I bought a ticket | Ensure you are logged in with the same phone number or email you used to purchase. If you purchased as a guest, those records may not be linked to your account. |
| Amount shown does not match my bank statement | The amount shown is the ticket price. Bank statements may include payment gateway fees or GST separately. |
| Purchase from an old event is missing | Check the date filter — it may be set to a recent range. Set it to “All time” to see your complete history. |