Form Analytics
Form Analytics
Section titled “Form Analytics”Velora’s Form Analytics page gives you a bird’s-eye view of how your form is performing. Track how many people view, start, and complete your form, monitor completion rates, and identify trends over time.
Opening Form Analytics
Section titled “Opening Form Analytics”How to get there: Dashboard > Forms > select a form > Analytics, or from the form card menu > View Analytics
The page title shows “Analytics — [Your Form Title]” so you always know which form you’re looking at.
Overview Metrics
Section titled “Overview Metrics”The top section displays four key metric cards in a 2x2 grid:
| Metric | Icon | What it measures |
|---|---|---|
| Total Views | Eye icon | How many times the form link was opened |
| Total Starts | Play icon | How many people began filling in the form |
| Total Submissions | Checkmark icon | How many people completed and submitted the form |
| Completion Rate | Trend icon | Percentage of people who submitted after starting (Submissions / Starts) |
Each card is colour-coded for quick scanning:
- Views — blue
- Starts — orange
- Submissions — green
- Completion Rate — purple
Additional Metrics
Section titled “Additional Metrics”Below the main cards, additional metrics appear when data is available:
| Metric | What it shows |
|---|---|
| Start Rate | Percentage of viewers who started the form (Starts / Views) |
| Avg. Completion Time | How long it takes on average to complete the form, in minutes |
These metrics are displayed in rows with icons and values, making it easy to scan.
Trends (Charts)
Section titled “Trends (Charts)”The Trends section shows a chart visualising form activity over time. The chart plots:
- Views per day
- Starts per day
- Submissions per day
This helps you spot patterns — for example, a spike in views after sending out invitations, or a gradual tapering as your registration deadline approaches.
Daily Breakdown
Section titled “Daily Breakdown”Below the chart, a Daily Breakdown lists each day’s metrics individually:
For each day, you see:
- Date (formatted as “Mon DD, YYYY”)
- Activity summary: “X views, Y starts, Z submissions”
- Completion rate badge — colour-coded:
- Green (70%+) — healthy
- Orange (40-69%) — needs attention
- Red (below 40%) — investigate
Refreshing Data
Section titled “Refreshing Data”Tap the Refresh button (circular arrow icon) in the top right corner to reload analytics data. This is useful if you’ve just sent out invitations and want to see the latest numbers.
You can also pull down to refresh on the entire page.
When There’s No Data
Section titled “When There’s No Data”If your form is new and hasn’t received any interactions yet, the analytics page shows a friendly empty state:
- An analytics icon
- “No analytics data yet”
- “Analytics will appear once users interact with your form”
This is normal for newly published forms. Share the form link and check back.
Error Handling
Section titled “Error Handling”If analytics fail to load (e.g. due to a network error), you’ll see:
- An error icon
- “Error loading analytics” with the error details
- A Retry button to try again
Tap Retry to reload. If the error persists, check your internet connection or try again later.
What to Do Next
Section titled “What to Do Next”| Your situation | Recommended next step |
|---|---|
| Completion rate is low (below 50%) | Simplify your form — remove optional fields, shorten descriptions, or split into pages |
| Views are high but starts are low | Improve your form title and description to encourage people to begin |
| Starts are high but submissions are low | Check for confusing fields, reduce required fields, or add conditional logic to shorten the form |
| You want to see individual responses | Open the Responses Dashboard |
| You want to share the form more widely | Copy the form link from the Forms List |
| Completion time is too high | Review field count and consider removing non-essential fields |
Related Articles
Section titled “Related Articles”- Managing Your Forms — the forms dashboard
- Building a Form — optimise your form to improve analytics
- Responses Dashboard — view individual responses
- Filling Out a Form — understand the respondent experience
- Previewing a Form — test your form before publishing
- Managing Your Guest List — combine form data with guest tracking
Troubleshooting
Section titled “Troubleshooting”Analytics show zero even though people have submitted
Section titled “Analytics show zero even though people have submitted”Analytics data may take a few minutes to process. Tap Refresh to reload. If the problem persists, check that the form status is Published — draft forms don’t collect analytics.
The chart is empty but I have submissions
Section titled “The chart is empty but I have submissions”Charts require at least two days of data to render meaningful trends. If all submissions happened on a single day, the Daily Breakdown section will show the data instead.
Completion rate seems inaccurate
Section titled “Completion rate seems inaccurate”Completion rate is calculated as Submissions / Starts. If someone starts the form multiple times before submitting, each start counts. This can make the rate appear lower than expected. Look at absolute numbers (Total Submissions) for a clearer picture.
Analytics page is slow to load
Section titled “Analytics page is slow to load”Large forms with thousands of responses may take a few seconds to calculate analytics. Wait for the loading indicator to finish. If it times out, try again — the server may be under heavy load during peak event registration periods.