Thread View
Replying in a Thread
Section titled “Replying in a Thread”Threads keep a side conversation attached to the message that started it. Use them when one message needs a proper discussion, without the main chat turning into chaos.
Opening a Thread
Section titled “Opening a Thread”How to get there: Chat > open a conversation > tap the reply thread on a message
- Open the channel, group, or direct chat that has the message.
- Tap the thread on the message you want to discuss.
- Read the original message shown at the top of the screen, so you always know what the discussion is about.
- Scroll the replies to catch up. The newest reply sits at the bottom.
Posting a Reply
Section titled “Posting a Reply”How to get there: Chat > open a conversation > tap a message thread
- Tap the message box at the bottom of the screen.
- Type your reply.
- Tap the send button.
- Wait for the send indicator to finish. Your reply appears at the bottom of the list.
Reacting, Copying, and Following Links
Section titled “Reacting, Copying, and Following Links”How to get there: Any open thread
- Tap a reaction under a reply to add yours. Tap it again to remove it.
- Press and hold a reply to copy its text. You will see Message copied.
- Tap a name mentioned in a reply to open that person’s profile.
- Tap an event card shared in a reply to open the full event details.
What to Do Next
Section titled “What to Do Next”| Your Situation | Recommended Next Step |
|---|---|
| The thread settled a vendor cost | Record it in your event budget |
| The discussion needs the whole team | Post a summary in the channel |
| A decision affects guests | Send an announcement |
| The thread produced a to-do | Create a task and assign it |
| Too many notifications from a busy thread | Adjust your chat notifications |
Related Articles
Section titled “Related Articles”- Channel Messaging - where threads start, and how channels are organized.
- Direct and Group Chats - threads work the same way in private conversations.
- Sharing Events in Chat - how event cards appear in a thread and what tapping them does.
- Reactions and Message Actions - the full list of things you can do to a single message.
- Mentions and Notifications - how being tagged in a thread reaches you.
- Vendor Coordination Basics - a workflow for keeping quotes and confirmations in one place.
- Notification Settings - control how much a busy thread pings you.
Troubleshooting
Section titled “Troubleshooting”“Failed to load replies” - Your connection dropped or the conversation could not be reached. Tap Retry. If it keeps failing, close and reopen the conversation.
“No replies yet” - Nobody has replied in this thread. Be the first one, and everyone following the original message can join in.
“Voice notes aren’t supported in thread replies yet” - Threads accept typed text only. Send the voice note in the main conversation and mention what it relates to.
Your reply seems stuck sending - The send indicator stays active while the reply is on its way. Check your connection; on patchy venue wifi, switch to mobile data and try again.
A reply shows the sender as “Unknown” - The sender’s profile could not be loaded, usually a temporary connection issue. Reopen the thread and the name should appear.
The original message looks cut off in the header - Only the header preview is shortened. The full message is always shown at the top of the reply list.