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Thread View

Threads keep a side conversation attached to the message that started it. Use them when one message needs a proper discussion, without the main chat turning into chaos.

How to get there: Chat > open a conversation > tap the reply thread on a message

  1. Open the channel, group, or direct chat that has the message.
  2. Tap the thread on the message you want to discuss.
  3. Read the original message shown at the top of the screen, so you always know what the discussion is about.
  4. Scroll the replies to catch up. The newest reply sits at the bottom.

How to get there: Chat > open a conversation > tap a message thread

  1. Tap the message box at the bottom of the screen.
  2. Type your reply.
  3. Tap the send button.
  4. Wait for the send indicator to finish. Your reply appears at the bottom of the list.

How to get there: Any open thread

  1. Tap a reaction under a reply to add yours. Tap it again to remove it.
  2. Press and hold a reply to copy its text. You will see Message copied.
  3. Tap a name mentioned in a reply to open that person’s profile.
  4. Tap an event card shared in a reply to open the full event details.
Your SituationRecommended Next Step
The thread settled a vendor costRecord it in your event budget
The discussion needs the whole teamPost a summary in the channel
A decision affects guestsSend an announcement
The thread produced a to-doCreate a task and assign it
Too many notifications from a busy threadAdjust your chat notifications
  • Channel Messaging - where threads start, and how channels are organized.
  • Direct and Group Chats - threads work the same way in private conversations.
  • Sharing Events in Chat - how event cards appear in a thread and what tapping them does.
  • Reactions and Message Actions - the full list of things you can do to a single message.
  • Mentions and Notifications - how being tagged in a thread reaches you.
  • Vendor Coordination Basics - a workflow for keeping quotes and confirmations in one place.
  • Notification Settings - control how much a busy thread pings you.

“Failed to load replies” - Your connection dropped or the conversation could not be reached. Tap Retry. If it keeps failing, close and reopen the conversation.

“No replies yet” - Nobody has replied in this thread. Be the first one, and everyone following the original message can join in.

“Voice notes aren’t supported in thread replies yet” - Threads accept typed text only. Send the voice note in the main conversation and mention what it relates to.

Your reply seems stuck sending - The send indicator stays active while the reply is on its way. Check your connection; on patchy venue wifi, switch to mobile data and try again.

A reply shows the sender as “Unknown” - The sender’s profile could not be loaded, usually a temporary connection issue. Reopen the thread and the name should appear.

The original message looks cut off in the header - Only the header preview is shortened. The full message is always shown at the top of the reply list.