Create Your Account
Create Your Account
Section titled “Create Your Account”Creating a Velora account takes under three minutes. This guide walks you through each step of the sign-up process so you can start planning events right away.
Before You Begin
Section titled “Before You Begin”Make sure you have:
- A mobile phone number (Indian numbers in +91 format work perfectly)
- WhatsApp on that phone (the verification code arrives there, with SMS as a fallback)
- An email address (optional but recommended for account recovery)
How to Get There
Section titled “How to Get There”Open Velora > Welcome screen > Tap Get Started
Step 1 — Welcome
Section titled “Step 1 — Welcome”When you tap Get Started on the Welcome screen, the sign-up wizard opens with a brief welcome message.
- Read the welcome message that explains what Velora offers.
- Tap Next to begin entering your details.
Step 2 — Enter Your Phone Number
Section titled “Step 2 — Enter Your Phone Number”Your phone number is the primary way Velora identifies your account.
- Enter your mobile number in the phone field. Velora auto-detects your country code based on your device location.
- Tap Next. Velora sends a 6-digit code to your WhatsApp on that number.
Step 3 — Verify Your Phone with OTP
Section titled “Step 3 — Verify Your Phone with OTP”Velora sends a 6-digit verification code to your WhatsApp, on the number you entered. The phone field is labelled “Phone Number (WhatsApp Enabled)” for this reason: use a number that has WhatsApp on it.
- Open WhatsApp and look for the message from Velora with the 6-digit code.
- Enter the code in the verification field.
- The code is checked automatically. Once verified, you move to the next step.
If WhatsApp cannot reach you, Velora falls back to SMS on the same number, so check your text messages too.
If nothing arrives within 60 seconds, tap Resend OTP.
Step 4 — Enter Your Name
Section titled “Step 4 — Enter Your Name”Tell Velora who you are.
- Enter your first name in the first name field.
- Enter your last name in the last name field.
- Tap Next to continue.
This is the name that will appear on your profile and in event invitations you send.
Step 5 — Additional Information
Section titled “Step 5 — Additional Information”Provide a few extra details to personalise your experience.
- Fill in any additional fields that appear on this step. These vary based on the sign-up flow but typically include preferences related to your event interests.
- Tap Next to continue.
Step 6 — Enter Your Email
Section titled “Step 6 — Enter Your Email”Adding an email address lets you recover your account and receive event-related notifications.
- Type your email address in the email field.
- Tap Next to proceed to email verification.
Step 7 — Verify Your Email
Section titled “Step 7 — Verify Your Email”If you entered an email address, Velora sends a verification code to your inbox.
- Check your email for the verification code.
- Enter the code in the verification field.
- Alternatively, tap Skip if you prefer to verify your email later.
Check your spam or junk folder if you do not see the email within a couple of minutes.
Step 8 — Enter Your Address
Section titled “Step 8 — Enter Your Address”Velora uses your location to show relevant nearby events and help with event logistics.
- Enter your address details — city, state, and country at minimum.
- Tap Next to continue.
Step 9 — Set Your Password
Section titled “Step 9 — Set Your Password”Choose a secure password to protect your account.
- Enter a password that meets the security requirements (typically at least 8 characters with a mix of letters and numbers).
- Tap Submit to finalise your account.
Congratulations — You Are All Set
Section titled “Congratulations — You Are All Set”After submitting, you land on the Congratulations screen with confetti and a personalised welcome message:
- “You’re All Set, [Your Name]!” — a celebration of completing your sign-up.
- “Welcome to Velora Social Hub!” — a message about the journey of connections and memories that begins now.
- Confirmation email notice — a yellow notification box confirms that a verification email has been sent to your email address and your account is pending approval.
What to Do Next
Section titled “What to Do Next”| Your goal | Recommended next step |
|---|---|
| Start organising events | Complete the role selection and organiser profile setup |
| Attend events as a guest | Browse events on the home page |
| Set up your profile | Go to your profile and add a photo and bio |
| Strengthen account security | Add your email (if skipped) from profile settings |
Troubleshooting
Section titled “Troubleshooting”I did not receive the OTP. Check that you entered the correct phone number with the right country code. If using a +91 number, ensure all 10 digits are entered after the country code. Tap Resend OTP after 60 seconds. If the problem persists, check that your phone is not blocking SMS from unknown senders.
The OTP I entered is not working. OTPs expire after a few minutes. Request a new one by tapping Resend OTP. Make sure you are entering the most recent code you received.
I accidentally skipped email verification. No worries — you can verify your email later from your profile settings. Go to Profile > Settings to add and verify your email.
The Submit button is not active. Make sure all required fields are filled in and your password meets the minimum requirements. The button activates only when all validation checks pass.
I see “account pending approval” — what do I do? This is normal for organiser accounts. The Velora team reviews new organiser profiles. You will receive a notification once approved. In the meantime, you can explore the app and browse events.