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Archived List

Archived conversations keep your chat list organized while preserving access to older channels, direct messages, and groups. When you archive a conversation, it moves out of your active list but stays searchable and recoverable whenever you need it.

How to get there: Chat > Archived tab

  1. Tap the Chat icon in your app’s bottom navigation
  2. Look for the Archived tab (usually labeled with an archive icon)
  3. Tap to open the archived conversations list

When you first open this view, the app loads all your archived channels, DMs, and groups. Each conversation shows:

  • The conversation name (channels show with a # prefix)
  • The last message preview so you can remember what was discussed
  • A profile photo or icon representing the conversation

How to get there: Chat > Archived tab

  1. Find the conversation you want to restore in the archived list
  2. Swipe left on the conversation tile
  3. Tap the unarchive icon (arrow pointing up) that appears on the right
  4. A confirmation message shows the conversation is now active
  1. Long-press on any archived conversation
  2. A menu slides up from the bottom showing two options
  3. Tap Unarchive to restore it to your active chat list
  4. Or tap Open to view the conversation immediately

How to get there: Chat > Archived tab

  1. Find the conversation in the archived list
  2. Tap the conversation tile directly, OR
  3. Long-press and select Open
  4. You’ll enter the full conversation view with all messages intact

How to get there: Chat > Archived tab

  1. If you’ve made changes in another device or app, you can manually refresh
  2. Swipe down from the top of the archived list
  3. Wait for the loading indicator to finish
  4. Your list updates with the latest archived conversations
Your SituationRecommended Next Step
Want to see active conversationsGo back to the main Chat tab to view non-archived channels and DMs
Need to archive something elseReturn to Chat tab, long-press a conversation, and look for archive option
Looking for a specific person or channelUse the search feature (if available) to find archived conversations by name


“I archived something by mistake”: No problem! Go to the Archived tab and unarchive it immediately using the swipe or long-press method. All messages are preserved, and it returns to your active list.

“I can’t find an old conversation”: If it’s been archived, check the Archived tab. If it’s missing entirely, it may have been deleted by someone with admin permissions. Check your event’s activity log for details.

“The archived list is loading but nothing appears”: Try pulling down to refresh the list. If it still seems stuck, close the app completely and reopen it. The app will reload all archived conversations from the server.

“I opened an archived conversation but it’s still showing as archived”: This is expected behavior. Opening a conversation doesn’t automatically unarchive it. Use the Unarchive option from the long-press menu to move it back to your active chat list.

“Swipe to unarchive doesn’t work”: Make sure you’re swiping left (from right to left) on the conversation tile. The unarchive icon should appear on the right side with an upward arrow.