Group Chat

Using Group Chats in Velora Connect

Group chats keep everyone working on your event in one place: family, vendors, volunteers, and your core planning team. Share updates, run quick polls, and jump on a call without leaving the conversation.

Prerequisites

You need to be a member of a group. Anyone in a group can add you, or you can create one from Connect.

Sending Messages and Mentions

How to get there: Dashboard > Connect > tap a group

1. Tap the message box at the bottom and type your update.
2. Type @ followed by a name to tag someone, then pick them from the list.
3. Tap Send.

The header shows the group name, who is in it, how many members are online, and who is typing right now. Tap the group name any time to open group info and members.

Tip

Mentions cut through noise. In a 40-person wedding group, @Rohit on the decor budget gets seen; a general “can someone confirm?” does not.

Sharing Photos, Files, and Your Location

How to get there: Dashboard > Connect > tap a group > attachment button

1. Tap the attachment button next to the message box.
2. Choose a Photo, Video, Audio, or Document.
3. Wait for the upload progress to finish - the file posts to the group automatically.
4. To send your location, choose Location, then pick a spot or share live.

Live location keeps updating for the duration you choose. A banner stays on screen while you are sharing, and you can stop it at any time.

To record a voice note instead, press and hold the microphone in the message box.

Tip

For venue recces and vendor quotations, send the PDF rather than a screenshot. It stays searchable in Media, Links and Docs.

Next Best Action

After sharing your first files, most organizers:

• For vendor groups: Track vendor tasks
• For guest groups: Send invitations

Running a Poll

How to get there: Dashboard > Connect > tap a group > attachment button > Poll

1. Tap the attachment button and choose Poll.
2. Enter your question, such as Sangeet on 14th or 15th?.
3. Add your options.
4. Turn on multiple choice or anonymous voting if you want them.
5. Tap Create.

Members vote straight from the chat bubble. Tap a poll to see who voted (unless it is anonymous). As the poll creator, you can close or delete it once you have your answer.

Replying, Reacting, and Message Options

How to get there: Dashboard > Connect > tap a group > press and hold a message

Press and hold any message to open its options:

Option	What it does
Reply	Quotes the message above your response
Reply in Thread	Starts a side conversation so the main chat stays clean
Reply Privately	Opens a direct chat with the sender, carrying the quote
React	Adds an emoji, or opens the full emoji picker
Forward	Sends the message to another chat
Star	Saves it to your starred messages
Remind Me	Notifies you about it at a time you choose
Copy	Copies the text
Edit	Changes your own message (marked as edited)
Info	Shows delivery and read status for your messages
Delete	Removes it for you, or for everyone within an hour
Report	Flags someone else’s message

Tip

Threads are the fix for chaos. Keep catering under one thread and photography under another, and nobody has to scroll through 300 messages.

Calls, Search, and Group Settings

How to get there: Dashboard > Connect > tap a group > header icons

1. Tap the video or phone icon to start a group call. Allow microphone (and camera) access when asked.
2. If a call is already running, tap Join on the banner at the top.
3. Tap the More menu for Search, Media, Links and Docs, and Export Chat.
4. Use the same menu to Mute, Favourite, Archive, or Add Member.

Caution

Clear Chat removes every message in the group for you and cannot be undone. Leave Group removes you from the conversation entirely.

Next Best Action

Once your group is running smoothly, most organizers:

• For large teams: Set up event roles
• For guest updates: Schedule announcements

What to Do Next

Your Situation	Recommended Next Step
Coordinating vendors	Vendor coordination
Too many notifications	Notification settings
Need a written record	Export a conversation
Chat is getting noisy	Using threads
Someone is misbehaving	Report and block

Related Articles

• Direct Messages - one-to-one chats with the same tools.
• Creating a Group - set up a new planning group.
• Group Info and Members - add, remove, and view members.
• Audio and Video Calls - full call controls and troubleshooting.
• Starred Messages - find everything you saved.
• Sharing an Event in Chat - send event cards to a group.
• Message Reminders - never lose a follow-up.

Troubleshooting

“Failed to load messages” - Your connection dropped before the chat loaded. Tap Retry, and check your network if it repeats.

“Message not sent. Please try again.” - The message did not reach the server. It stays in the chat with a pending tick; tap and resend once you are back online.

“Failed to upload image” - The file was too large or the upload was interrupted. Try again on a stronger connection, or send a smaller version.

“Message not in loaded history” - You tapped a search result or reminder for an older message that is not loaded yet. Scroll up to load more of the conversation, then try again.

“Could not join call” - The call may have ended, or you are already on another call. Leave the current call and tap Join again.

“Could not set reminder” - Velora needs notification permission. Enable notifications for Velora in your device settings.