Channel Members

Managing Channel Members

The Members screen lets you see everyone in a chat channel and control who can access it. You can add new members, remove people who shouldn’t be there, and see their roles at a glance - perfect when you’re coordinating vendors, guests, or your core planning team.

Prerequisites

Before you start, you’ll need to have created a chat channel (like “Wedding Vendors” or “Guest Confirmations”).

View All Channel Members

How to get there: Chat > Select a channel > Members icon

1. Open any chat channel
2. Tap the Members icon (person silhouette) in the top-right corner
3. You’ll see a complete list of everyone in the channel with their name, role, and online status

Tip

The green dot next to a member’s avatar means they’re online right now. This is helpful when you need a quick vendor response for a last-minute change.

Add a New Member to the Channel

How to get there: Chat > Select a channel > Members > + Add icon

1. Tap the + Add button (person with plus sign) at the top-right
2. The Add Member sheet will slide up from the bottom
3. Search for the person by name or scroll through your contacts
4. Tap the person’s name to add them
5. You’ll see a confirmation message when they’re added

Next Best Action

After adding key members (like your wedding planner or catering head), send them a quick message explaining the channel’s purpose so they know what to expect.

Remove a Member from the Channel

How to get there: Chat > Select a channel > Members

1. Find the member you want to remove in the list
2. Tap the ⋮ (three dots) menu on the right side of their name
3. Select Remove
4. A confirmation dialog will appear - tap Remove again to confirm
5. The member is immediately removed and can no longer see the channel

Caution

When you remove someone, they lose access to all past and future messages in this channel. For vendor coordination, it’s often better to archive the channel instead.

Tip

For large events (like a 500-person wedding), create separate channels: one for vendors, one for core family, one for logistics. This keeps conversations focused and prevents notification overload.

Refresh the Member List

How to get there: Chat > Select a channel > Members

1. Pull down from the top of the member list (like refreshing a message thread)
2. The list will refresh to show the latest member updates and online status changes

Troubleshooting

“Failed to add member”: The person might already be in the channel, or there’s a network issue. Check your internet connection and try again.

“Failed to remove member”: You might not have permission to remove this person (only admins can remove members). Ask your channel admin for help.

“No members found”: The channel is empty or still loading. Wait a moment and tap Retry, or check that you’re in the right channel.

Member appears offline but was just active: Online status updates with a slight delay. Refresh the list to see the latest status.

What to Do Next

Your Situation	Recommended Next Step
Just created a channel for your event	Add vendors, family, or team members to get started
Coordinating multiple channels	Keep member lists small and focused per channel
Someone needs to leave early (like after vendor finalizing)	Remove them from the channel
Want to discuss something privately	Create a new channel with just the people who need to see it

Related Articles

• Creating and Managing Chat Channels - Set up organized chat spaces for your event
• Chat Basics - Get started with messaging in Velora
• Event Team Roles - Understand member permissions and responsibilities
• Vendor Coordination - Best practices for managing multiple vendors
• SMS and Email Invitations - Invite people to join your event channels