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Velora Connect: Your Event Chat Hub

Velora Connect is the real-time messaging center for your event or community. Organize conversations across channels (for announcements and team discussions), direct messages (one-on-one chats), and groups (cohort or vendor coordination)—all in one place with unread badges, smart notifications, and workspace switching.

Note

Connect is available once you’ve joined an event or community on Velora. Workspaces are created automatically when you join; you don’t need to set them up manually.

Switching Between Workspaces

If you belong to multiple events or communities, each has its own chat workspace. Switch between them instantly to keep conversations separate.

How to get there: Tap the Velora Connect header at the top of the screen

1. Tap the workspace name or the dropdown arrow next to it
2. Review the list of all your workspaces (both events and communities)
3. Tap the workspace you want to open
4. The chat tabs, conversations, and theme refresh instantly to match that workspace

Tip

Your last-used workspace is remembered across app sessions, so you return to the same space when you reopen Velora. This setting syncs across your devices too.

Browsing Conversations by Type

Connect organizes your chats into five tabs so you can find what you need quickly: Channels, DMs, Groups, Favourites, and Announcements. The Archived tab appears only if you’ve archived conversations.

How to get there: Already on the Connect tab

1. Scroll the horizontal tab bar to see all conversation types
2. Tap Channels to see workspace-wide announcements and team discussions (only visible to workspace members)
3. Tap DMs to see one-on-one conversations with other Velora users
4. Tap Groups to see cohort chats, vendor coordination groups, or guest coordination spaces
5. Tap Favourites to see only conversations you’ve starred
6. Tap Announcements to read official updates from event organizers (workspace-scoped)

Tip

Each tab shows an unread badge with the count of new messages. For vendor coordination or wedding planning, keep the Groups tab in focus—that’s where coordination happens fastest.

Starting a New Conversation

Create channels (for your team), DMs (for 1-on-1 chats), or groups (for multi-person coordination) without leaving Connect.

How to get there: Tap the + floating button at the bottom-right

1. Choose what you want to create:
   • Channel — For workspace announcements or team-wide discussions (admins only in most cases)
   • Direct Message — For private 1-on-1 chats
   • Group — For cohort conversations, vendor lists, or guest sub-groups
2. Enter the name and any optional details
3. Tap Create
4. The conversation opens and is ready for messages

Tip

For weddings and large events, use groups to organize by function: “Catering Vendors”, “Guest Coordination”, “Timeline & Tasks”, etc. It keeps everyone focused.

Managing Conversations (Pin, Mute, Favourite)

Reduce clutter and customize your notification style per conversation.

How to get there: Tap and hold (or long-press) a conversation tile, or tap the ⋮ menu on the conversation card

To pin a conversation:

1. Open the conversation or select it from the list
2. Tap Pin — pinned conversations move to the top of their tab

To mute notifications:

1. Open the conversation menu
2. Tap Mute — you’ll see the conversation but won’t get notifications for new messages
3. To unmute, tap Unmute

To favourite:

1. Tap the star icon on the conversation tile
2. Favourited conversations appear in the Favourites tab

Tip

Mute vendor channels during off-hours (9 PM–7 AM) to stay focused on coordination during the day. For weddings, favourite the “Catering” and “Guest List” groups so they’re always one tap away.

Multi-Select Actions (Bulk Edit)

Select multiple conversations and perform actions on them all at once—useful for cleaning up after an event.

How to get there: Tap and hold one conversation, then tap others to add them to the selection

1. A blue header bar appears showing the count of selected items
2. Use the toolbar buttons to:
   • Pin/Unpin all selected at once
   • Mute/Unmute all at once
   • Add/Remove Favourites for all
   • Archive all selected conversations
3. Tap the ⋮ menu for more options:
   • Clear Chat — Delete message history (keep the conversation)
   • Delete — Remove the conversation entirely
   • Exit Group — Leave all selected groups
4. Tap the back arrow to deselect all

Caution

Archiving moves conversations out of sight but keeps them in the Archived tab. Deleting removes them permanently—use this after your event wraps up to clean house.

Setting Your Status and Theme

Customize how others see you and how the chat interface looks.

How to get there: Tap the ⋮ More icon (three dots) in the header

1. Tap Set Status to choose how you appear to others (online, away, in a meeting, etc.)
2. Tap Theme to switch between light, dark, or workspace-specific themes
3. Changes apply instantly across all conversations

Tip

Set your status to “In a Meeting” during vendor calls or ceremony rehearsals so team members know not to expect immediate responses.

Managing Notifications and Privacy

Control who can message you and how you’re notified.

How to get there: Tap ⋮ More > Notifications or Message Privacy

• Notifications: See all unread messages grouped by type; set quiet hours if available
• Message Privacy: Choose whether anyone can message you, or only people from your workspaces; review and accept/decline pending invitations
• Blocked Users: View and unblock users who have tried to contact you

Tip

For public events (college fests, Diwali celebrations), set message privacy to “Workspace only” to avoid spam from attendees outside your planning circle.

Pausing Chat (Organizers Only)

If you’re an event owner or admin, you can pause all member posting during critical moments (ceremony, key announcements).

How to get there: Tap ⋮ More > Pause Chat

1. Tap Pause Chat — members can no longer post in channels (admins still can)
2. To resume, tap Resume Chat

Tip

Use this during your event’s peak moments: ceremony start, dinner service, or prize announcements. Prevents accidental spam while you’re focused on logistics.

Your Situation	Recommended Next Step
First time in a workspace	Set your status and browse announcements to get up to speed
Managing a large wedding	Create vendor groups for catering, photography, and guest coordination
Coordinating a corporate event	Pin important channels so your team always sees them first
Event just wrapped	Archive conversations to keep your chat list clean

Related Articles

• Workspace Basics — Understand events, communities, and how workspaces work
• Creating and Joining Groups — Organize conversations by function or cohort
• Channel Management for Admins — Set up announcement channels and control posting
• Direct Messages — One-on-one conversation tips
• Search and Find Messages — Locate conversations and past messages
• Notifications and Muting — Customize your alert style
• Blocking and Reporting — Keep your chat space safe

Troubleshooting

“I don’t see my workspace” — Workspaces appear once you join an event or community. If you’ve just joined, refresh the app or close and reopen the Connect tab.

“Messages aren’t syncing in real-time” — Check your internet connection. On slow networks, messages may take a few seconds to appear. Pull down to refresh manually if needed.

“I was removed from a group” — Group admins can remove members. If it was unintended, ask the admin to re-add you or contact event support.

“Notifications aren’t working” — Verify that Velora has permission to send notifications in your phone settings (Settings > Apps > Velora > Notifications > Allow). Also check that you haven’t muted the conversation or the entire Connect tab.

“Can’t find an old conversation” — It may be archived. Tap the Archived tab to see conversations you’ve archived. Use the search feature to find specific messages.

“Someone is spamming me with messages” — Tap ⋮ More > Blocked Users > Block [Name], or use the Message Privacy settings to restrict who can message you.