Face Recognition Settings
Face Recognition Settings
Section titled “Face Recognition Settings”Velora can automatically identify you in event photos using face recognition technology. This guide explains how to manage this feature, including enabling, disabling, and viewing your stored face data.
How to Get There
Section titled “How to Get There”Home > Profile tab > Settings > Face Recognition
What You Will See
Section titled “What You Will See”The Face Recognition settings screen has two main controls:
1. Enable Face Recognition Toggle
Section titled “1. Enable Face Recognition Toggle”A switch that controls whether Velora’s face recognition is active for your account.
| State | What it means |
|---|---|
| On (enabled) | Velora will identify your face in photos taken at events you attend |
| Off (disabled) | Velora will not attempt to identify you in any photos |
2. View Face Data Card
Section titled “2. View Face Data Card”A navigation card that takes you to view the face data Velora has stored for you. This card is:
- Active (tappable) — if you have previously provided face data
- Greyed out — if you have never set up face recognition
Enabling Face Recognition
Section titled “Enabling Face Recognition”There are two scenarios when you turn on the toggle:
First-Time Setup
Section titled “First-Time Setup”If you have never set up face recognition before:
- Tap the toggle to turn it on.
- Velora navigates you to the Face Data Setup screen where you provide your face data.
- Follow the on-screen instructions to capture your face.
- Once complete, face recognition is enabled and active.
Re-Enabling After Disabling
Section titled “Re-Enabling After Disabling”If you have previously set up face data and are turning it back on:
- Tap the toggle to turn it on.
- A brief loading indicator appears while the setting is updated.
- Face recognition is re-enabled using your existing face data — no need to set up again.
Disabling Face Recognition
Section titled “Disabling Face Recognition”If you want to stop Velora from identifying you in photos:
- Tap the toggle to turn it off.
- A brief loading indicator appears.
- Face recognition is disabled immediately.
Viewing Your Face Data
Section titled “Viewing Your Face Data”To see what face data Velora has stored:
- Tap “View Face Data” on the settings screen.
- The face data viewer opens, showing the reference image(s) used for recognition.
- From here, you can review or manage your stored data.
This option is only available if you have previously provided face data (the consent has been accepted). If you have never set up face recognition, this card appears greyed out and is not tappable.
Privacy and Consent
Section titled “Privacy and Consent”Face recognition on Velora is entirely opt-in:
| Privacy aspect | How Velora handles it |
|---|---|
| Consent required | Face recognition only works after you explicitly enable it |
| Data storage | Face data is stored securely and used only for photo matching |
| Disable any time | You can turn off face recognition at any moment |
| Event-specific | Recognition only runs on photos from events you attend |
| No third-party sharing | Your face data is never shared with external services |
What to Do Next
Section titled “What to Do Next”| Your goal | Recommended action |
|---|---|
| Find photos of yourself from events | Enable face recognition, then visit Photo Gallery > Photos of Me |
| Stop being identified in photos | Disable the toggle on this screen |
| Review what face data is stored | Tap View Face Data |
| Update your face data | Disable and re-enable to go through setup again |
| Explore your photo gallery | Head to Photo Gallery |
Troubleshooting
Section titled “Troubleshooting”The toggle does not respond when I tap it. Check if a loading indicator is visible — the feature might be processing a previous request. Wait a few seconds and try again. If the issue persists, go back to the settings screen and return to face recognition settings.
Face recognition is enabled but I do not see any “Photos of Me.” Face recognition only works on photos from events where you are registered as an attendee and where the event photographer has uploaded photos to Velora. Check that you have attended events with active photo uploads.
The “View Face Data” card is greyed out. You have not set up face recognition yet. Tap the toggle to enable it and go through the first-time setup process. After completing the setup, the View Face Data card becomes active.
I want to completely delete my face data. Disable the toggle first, then use the View Face Data screen to manage your stored data. If you need complete deletion, contact Velora support with your request.
Error message appears when toggling the switch. This is usually a network issue. Check your internet connection and try again. The setting update requires a server call, so a stable connection is needed.