Participate Processing

While Your Entry Is Being Submitted

After you fill in your contest entry form, Velora takes over and sets everything up for you. This short waiting screen shows you exactly which step is running, and opens payment if your entry needs it.

Prerequisites

Before you reach this screen, you’ll need an event that has a contest running, and you’ll need to have completed the entry form with your name, phone number and your uploaded entry.

Watching your entry go through

How to get there: Event page > Participate > complete the entry form > Submit

This screen opens by itself. You don’t need to tap anything while it runs.

1. Watch the spinner and the message underneath it: each message tells you what’s happening right now.
2. Stay on the screen until it moves on by itself.
3. Keep your internet connection on: a dropped connection can stop the run part-way.

The messages you’ll see, in order:

• Setting up your registration… - your name and phone number are being saved against the event.
• Joining the BSC arena… - your player profile is being linked so votes count correctly.
• Opening secure payment… - only if your entry has a fee.
• Submitting your entry… - your upload, title and description are being sent in.

Caution

Avoid pressing the back button or switching apps during these steps. If the screen closes early, your entry may not be submitted and you’ll need to start the form again.

Paying for your entry

If the contest has an entry fee, the secure payment screen opens on its own with your name and amount already filled in.

1. Check the amount shown, for example ₹199.
2. Choose your payment method: UPI, card, netbanking or wallet.
3. Complete the payment in the bank or UPI app prompt.
4. Wait for the Ticket ready message: your pass is being generated.
5. Tap View Ticket if you’d like to see your pass right away.
6. Tap Confirm Participation to finish and send in your entry.

Note

If your entry is free, or you already paid earlier and picked that registration from your list, payment is skipped and you go straight through.

Next Best Action

After paying, most participants:

• For a contest entry: Check where your entry appears
• For an event pass: Download your ticket

When everything is done

You land on a thank-you screen confirming your entry. From there you can use VIEW TICKETS and DOWNLOAD TICKETS to save your pass. Those buttons only appear when there’s a ticket to show, so a pre-paid entry may show only the confirmation message.

The back arrow returns you to the invitation you opened, or to the event page.

Tip

Save your ticket to your phone straight away. On a busy wedding sangeet or college fest gate, entry queues move faster when your pass is already downloaded and doesn’t need mobile data.

What to Do Next

Your Situation	Recommended Next Step
You paid and got a ticket	Download your ticket
Your entry is submitted	See your entry in the contest
You want to enter again	Pick an unused registration
Payment did not go through	Check payment and refund status
You’re an organizer tracking entries	View participant registrations

Related Articles

• Joining a contest at an event - the entry form you fill before this screen.
• Your registrations list - pick a pass you already paid for.
• Paying with UPI and cards - what to expect on the payment screen.
• View and download tickets - saving your pass after payment.
• Payment status and refunds - if money left your account but no ticket arrived.
• Voting in a contest - how entries are judged once submitted.
• Getting help from the organizer - reaching the event’s support number.

Troubleshooting

“We couldn’t read your form answers. Please fill the form again.” - Your upload or answers didn’t carry over, usually because the app restarted mid-flow. Reopen the event, fill the entry form again, and stay in the app until you see the confirmation.

“Payment was not completed. Please try again.” - You cancelled, pressed back, or the bank declined the payment. You’re returned to the event page. Check your bank app first: if money was deducted but you saw no ticket, contact the event’s support number instead of paying again.

“Could not register you for the event. Please try again.” - Your registration couldn’t be saved, most often a weak network. Switch to a stronger connection and reopen the entry flow.

“BSC showdown config is missing. Please contact support.” - The contest isn’t fully set up on the organizer’s side. Nothing you do will fix this: message the event organizer or support.

The screen sends you back to the event page - Any failure returns you here with a red message explaining why. Reopening Participate starts a fresh, clean run.

You paid but the ticket buttons are missing - This happens for entries already paid for earlier, where there’s no new ticket to issue. Your entry is still submitted; find your existing pass in your registrations list.