Message Info

Checking Who Read Your Message

Message info shows you exactly who received a message you sent and who has actually opened it, with read times. It is useful when you are chasing confirmations from vendors, your family WhatsApp-style wedding group, or a fest committee channel.

Prerequisites

You need to have sent at least one message in a direct chat, group, or channel. Message info only works for messages you sent, not for messages you received.

Seeing Read and Delivery Status

How to get there: Chat > open a conversation > your message > Message info

1. Open the conversation that has the message you want to check.
2. Find the message you sent.
3. Open the message options and select Message info.
4. Read the preview card at the top to confirm you are looking at the right message. It shows the message text and the time you sent it.
5. Scroll through the status list below the preview.

In a one-to-one chat you see the other person’s name, then a Read row with the exact time they opened it, and a Delivered row confirming the message reached their phone.

In a group or channel you see two sections:

• Read by with a count, listing each person and the time they read it.
• Delivered to with a count, listing everyone who has the message but has not opened it yet.

Nobody appears in both lists. As soon as someone reads the message, they move from Delivered to up into Read by.

Times are shown in your local time. A message read today shows as 14:03. Anything older shows the date too, like 12 Jul, 14:03.

Next Best Action

After checking who has read your message, most organizers:

• Vendors going quiet: Follow up on a call rather than another message.
• Guests not responding: Send an SMS invitation instead.

Refreshing the Status

How to get there: Chat > open a conversation > your message > Message info

1. Pull down anywhere on the list.
2. Wait for the list to reload.
3. Check the Read by count to see whether it has gone up.

Read receipts update as people open the app, not the second you send. If you posted a mandap timing change at 11 PM, check again in the morning before assuming your decorator missed it.

Delivery rows do not carry a timestamp. Only Read by entries show a real time, so use read times, not delivery, when you need proof that someone saw an instruction.

Reading the Numbers as an Organizer

The counts are a quick health check on your group.

• Read by 2 of 40 an hour after a critical update means the message did not land. Repeat it as a call or SMS.
• A vendor sitting in Delivered to for a full day usually means they are not checking that chat. Move the conversation elsewhere.
• For RSVP chasing, use the Delivered to list as your call list rather than messaging the whole group again.

Send one message per decision. If your Diwali party message covers venue, timing, and dress code at once, you cannot tell which part people actually read.

What to Do Next

Your Situation	Recommended Next Step
Key people have not read a critical update	Send an SMS invitation or alert
Vendor is unresponsive in chat	Review your vendor contacts
Group is too large to track	Create a smaller channel
Guests are not confirming	Track RSVPs on your guest list
You need a record of who was told	Screenshot the read list and store it with your event notes

Related Articles

• Chatting with Guests and Vendors - the basics of sending and replying to messages.
• Creating Groups and Channels - decide who should receive which updates.
• Sending SMS Invitations - the fallback when chat messages go unread.
• Managing Your Guest List - match read receipts against your invitee list.
• Vendor Management - keep vendor conversations in one place.
• Notification Settings - why some people see messages later than others.

Troubleshooting

“Could not load message info” - The status could not be fetched, usually due to a weak connection. Tap Retry, or pull down to refresh once you are back online.

“No delivery info yet” - The message has just been sent, or nobody has received it yet. Pull down to refresh after a minute.

Read times look wrong - Times are shown in your device’s local time zone. If your phone’s time zone is set incorrectly, every time on this screen shifts with it.

The message preview is missing - This can happen if you reopened the screen from a link or after a page reload. Go back to the conversation and open Message info from the message again.

A group member is missing from both lists - People who joined the group after you sent the message never receive it. Send the update again if they need it.

You cannot find Message info on a message - The screen is only available for messages you sent. You cannot see read status for someone else’s message.