Bouncer Management

Managing Bouncers and Door Security

Bouncers keep your entry gates calm and your guest list honest. This screen is where you build your security roster for an event, pulling people from your crew or adding outside guards by phone number.

Prerequisites

Before you start, you’ll need an event with at least one activity or session set up.

Viewing Your Security Roster

How to get there: Dashboard > your event > Bouncers

The main list shows everyone currently assigned to door duty for this event.

1. Open your event from the dashboard.
2. Tap Bouncers to see the full roster.
3. Scroll the list to review each assignment.
4. Pull down on the list to refresh after someone else on your team makes a change.

If the roster is empty, you’ll see a prompt inviting you to add your first bouncer.

What each entry shows

Detail	Description
Name	The bouncer’s name as it appears on your roster
Phone	Contact number, shown when one is on file
Assigned activities	Which sessions they cover. Up to three are listed, and the rest are summarised as +N more
Icon	A person icon means they’re from your crew; a phone icon means they’re an external guard

Tip

For a sangeet or reception where guests trickle in over three hours, glance at the assigned activities column before the event day. A bouncer covering four back-to-back activities is a bouncer who will need a break.

Adding a Bouncer

How to get there: Dashboard > your event > Bouncers > +

1. Tap the + button in the bottom corner.
2. Choose how you want to add the person:
   • From Crew if they’re already part of your event team.
   • External if they’re a hired guard or agency staffer you’ll reach on their mobile.
3. Complete the details on the next screen and save.
4. Tap X at any point to close the chooser without adding anyone.

Note

From Crew reuses someone who already has access to your event, so they carry their existing details with them. External is for hired security who need nothing more than a name and a +91 number to receive their duty details.

Next Best Action

After building your roster, most organizers:

• For ticketed events: Set up entry scanning so bouncers can validate tickets at the gate
• For invite-only events: Finalise your guest list before assigning door duty

Assigning Coverage Across Activities

A large wedding or college fest usually runs several activities at once, and each one may have its own gate.

1. Add each bouncer to the roster first.
2. Assign them to the specific activities they’ll cover while adding them.
3. Return to the roster and check the activity line under each name.
4. Add more bouncers for any activity that looks thin.

Caution

Two activities running at the same time in different halls need separate bouncers. One name assigned to both means one gate stands unwatched.

What to Do Next

Your Situation	Recommended Next Step
Ticketed event with paid entry	Set up tickets and entry scanning
Large wedding with multiple functions	Break the event into activities
Hired an outside security agency	Manage your crew and roles
Need to brief your guards	Send SMS updates to your team
Expecting walk-in guests	Manage your guest list

Related Articles

• Create Your First Event - Set up the event your bouncers will work.
• Managing Crew and Roles - Build the team you can draw bouncers from.
• Setting Up Activities - Define the sessions bouncers get assigned to.
• Managing Your Guest List - The list your door team checks against.
• Ticket Setup and Entry Scanning - Give your gate staff something to scan.
• SMS Invitations and Updates - Share timings and gate assignments.
• Event Day Checklist - Everything to confirm before doors open.

Troubleshooting

“Couldn’t load bouncers” - Usually a patchy network. Tap Retry, or pull down on the list to try again.

The list stays empty after you add someone - The roster may be showing cached data. Pull down to refresh.

“No activities assigned” under a name - That bouncer is on the roster but has no session to cover. Assign them to at least one activity so they know where to stand.

You can’t find someone under From Crew - They aren’t part of this event’s crew yet. Add them to your crew first, or add them as an External bouncer instead.

The wrong phone number is showing - Numbers come from the person’s own profile for crew members. Ask them to update their profile, or add them as an external bouncer with the correct +91 number.