Channel List

Managing Your Channels

Your channels are where team conversations happen. Whether you’re coordinating with vendors for a wedding, syncing with your event planning committee, or keeping a corporate event team aligned, the Channels screen is your hub for organized communication.

Prerequisites

You’ll need to be part of a workspace to see and manage channels. Ask your workspace admin to add you if you don’t see any channels yet.

Finding Your Channels

How to get there: Open Velora and tap Channels from your workspace navigation.

The Channels screen shows all active channels you’re a member of. Pinned channels appear at the top, making it easy to prioritize conversations for your most critical events.

Searching for a Channel

How to get there: Channels screen > Search channels… field

1. Tap the Search channels… field at the top
2. Type the channel name (for example, “wedding-decor” or “diwali-catering”)
3. Results filter instantly as you type
4. Tap a channel to open it
5. Tap the ✕ button to clear your search

Tip

Search is case-insensitive, so “Wedding-Decor”, “wedding-decor”, and “WEDDING-DECOR” all find the same channel.

Managing Channel Settings

How to get there: Channels screen > Long-press any channel tile

When you long-press a channel, a menu appears with these options:

Pin or Unpin a Channel

Keeps important channels at the top of your list. Pinned channels stay visible even when you have dozens of conversations.

Mute or Unmute Notifications

Stop receiving notifications for a channel without leaving it. Useful when a vendor channel gets chatty but you don’t need real-time updates.

Add to or Remove from Favourites

Mark channels as favorites to prioritize them. Your favorites sync across all your devices.

Archive a Channel

Hides a completed event’s channel from your main list but keeps all messages safe. Useful after a wedding or event wraps up - keep your channel list clean without losing records.

Clear Chat History

Deletes all messages in this channel. This is permanent and cannot be undone.

Danger

Clearing chat history removes all conversation records. Make sure you’ve captured any important vendor details, guest confirmations, or budget notes elsewhere before clearing.

Select Multiple Channels

Start bulk operations (like archiving several channels at once). Tap channels to select them, then choose your action.

Delete Channel

Permanently removes the channel. Only workspace admins can delete channels in most setups.

Caution

Deleting a channel is irreversible. All messages and member records are lost.

Opening a Channel Conversation

How to get there: Channels screen > any channel tile

1. Tap a channel to open it
2. On mobile, the chat screen opens full-screen
3. On tablet or web (screen wider than 600px), the conversation preview opens on the right side

New messages appear instantly. Unread message counts show next to the channel name so you never miss vendor confirmations or team updates.

Tip

On mobile, swipe back or tap the back arrow to return to your Channels list without closing the app.

When You See “No Channels Yet”

This means either:

• You haven’t created any channels in your workspace yet
• You haven’t been added to any channels by an admin

Next step: Ask your workspace admin to create channels or add you to existing ones. Channel names often follow your event structure: wedding-guest-list, vendor-coordination, budget-tracking, etc.

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Next Best Action

After exploring your channels, most teams:

• For team alignment: Set up channel notifications

Related Articles

• Creating and Managing Channels - Set up a channel structure for your event
• Channel Notifications - Control what notifications you receive
• Workspace Setup - Understand how workspaces and channels connect
• Archiving Events and Channels - Keep your workspace organized

Troubleshooting

“I can’t see any channels”: You might not be part of a workspace yet, or your workspace admin hasn’t created channels. Contact your admin to verify you’re added to the workspace and that channels exist.

“My search isn’t finding a channel I know exists”: The channel might be archived or you might have been removed from it. Ask your workspace admin to check your membership.

“I deleted a channel by accident”: Deleted channels cannot be recovered. If this was important, contact your workspace admin immediately - they may have a backup or can recreate it.

“Notifications aren’t working for a channel”: Check if the channel is muted (you’ll see a mute icon next to it). Unmute the channel to start receiving notifications again.

“A channel disappeared from my list”: It was likely archived. Check your Archived Channels section to see it again or restore it.

“I’m getting too many notifications”: Mute channels that don’t need real-time alerts, or ask your team to use threads for extended conversations instead of channel-wide mentions.