Discount List

Discounts and Promo Codes

Set up the offers that reduce ticket prices for your event: early-bird deals, promo codes, bulk pricing, member rates and more. This is for event organizers and anyone managing ticket pricing.

Prerequisites

Before you start, you’ll need an event and at least one ticket type for the discount to apply to.

Viewing Your Discounts

How to get there: Dashboard > your event > Discount Management

The header shows a count badge so you can see at a glance how many offers exist. Each discount appears as a card with:

• A type badge telling you what kind of offer it is
• The discount name
• The value in plain language, such as 20% off (max ₹500) or Buy 2 Get 1 Free
• The promo code, if the offer needs one
• A short description, if you added one
• A toggle showing whether the offer is live right now

Pull down on the list to refresh it.

Tip

Give discounts names your team will recognise months later - Diwali Early Bird 2026 beats Discount 1 when three people are checking the same event.

Creating a Discount

How to get there: Dashboard > your event > Discount Management > +

1. Tap the + button in the bottom-right corner.
2. Choose the discount type that matches your offer.
3. Enter a name, the discount value and any conditions.
4. Add a promo code if you want the offer restricted to people who have it.
5. Save. You return to the list and your new discount appears there.

If you have no discounts yet, the empty screen offers a Create Discount button that does the same thing.

Next Best Action

After your first discount is live, most organizers:

• For paid ticketed events: Share the promo code in your invitations
• For sponsor or guest passes: Set up complimentary tickets

Turning a Discount On or Off

1. Find the discount card in the list.
2. Tap its toggle.

The change applies immediately. Turning a discount off stops it applying to new bookings but leaves it saved, so you can bring it back later.

Tip

This is your best friend for early-bird pricing. Instead of deleting the offer when the window closes, switch it off. If you extend the deadline, one tap brings it back.

Removing a Discount

1. Tap the delete icon on the discount card.
2. Read the confirmation, which names the discount.
3. Tap Delete to confirm, or Cancel to keep it.

Danger

Deleting a discount cannot be undone, and a promo code you have already shared publicly will stop working straight away. If you only want to pause an offer, use the toggle instead.

Discount Types at a Glance

Type	What it does	Needs a code
Time Based	Percentage off during a set window, with an optional maximum cap	No
Tiered / Bulk	Bigger savings as order size grows, for example 10+ tickets	No
Buy X Get Y	Free tickets when a quantity is bought	No
Bundle	A fixed price for a set number of tickets	No
Promo %	Percentage off, with an optional maximum cap	Yes
Promo Flat	A fixed rupee amount off	Yes
Promo Free	Free tickets	Yes
Member	A special price or percentage for members	No
Loyalty	Credit applied from loyalty balance	No
Payment Offer	Savings tied to a payment method, such as a UPI or card offer	No
Manual	An amount you apply yourself, with a reason recorded	No

Caution

Several discounts can be active at once. Before a big sale, turn on only the offers you actually want running and check the final price on a test booking.

What to Do Next

Your Situation	Recommended Next Step
Wedding or family event with guest categories	Set up ticket types
College fest with group bookings	Add a Tiered / Bulk discount for group sizes
Corporate meetup with sponsor passes	Create complimentary tickets
Promo code ready to share	Send SMS invitations
Sales look lower than expected	Check your sales report

Related Articles

• Set Up Ticket Types - discounts apply to your tickets, so set those up first
• Create Your First Event - every discount belongs to one event
• Send SMS Invitations - the fastest way to get a promo code to your guest list
• Sales Reports - see how much revenue each offer brought in
• Payment Settings - required before paid bookings can be taken
• Manage Your Guest List - decide who gets which offer
• Event Dashboard Overview - where to find pricing tools

Troubleshooting

The list shows an error and a Retry button - The app could not reach your event’s discount details. Check your connection and tap Retry.

The toggle flips back on its own - The status change did not save, so the app restores the previous state and shows a message. Try again once your connection is stable.

A message says the discount could not be deleted - The offer may be attached to bookings already made, or the request did not go through. Try turning it off instead, and retry the delete later.

Your new discount is not in the list - Pull down to refresh. If it is still missing, the offer may not have saved; create it again.

Guests say the promo code is not working - Check the discount toggle is on, the code is entered exactly as shown, and the offer’s date window has not passed.

You need to change a discount you already created - Delete the old offer and create a replacement with the corrected details.