Booth Phone Entry

Verifying Your Phone Number at Booth Checkout

When you book a booth or stall for an event, Velora sends a one-time code to your WhatsApp to confirm the number is really yours. This is the first of three quick steps before your booths are confirmed.

Note

You do not need a Velora account to book a booth. Your phone number is your identity for the whole booking, and it is where your confirmation lands.

Send Your Verification Code

How to get there: Booth listing > pick your booths > Continue to checkout > Checkout

At the top of the screen you will see three steps: Verify, Pay and Confirm. You are on the first one. Just below, a summary card shows the booths you picked so you can double-check before paying.

1. Check the country code shown to the left of the phone box. It defaults to +91 for India.
2. Tap the country code to change it, then search by country name or dial code and pick from the list.
3. Enter your WhatsApp number in the phone box, digits only: for example 98765 43210.
4. Tap Send OTP via WhatsApp once the button turns active.
5. Wait a moment while the code is sent, then enter it on the next screen.

Tip

Use the number that WhatsApp is actually active on, not a landline or a secondary SIM sitting in a drawer. For a wedding or a college fest, the person who will be at the venue on the day should be the one whose number goes in here: reminders and vendor messages follow this number.

Caution

The button stays greyed out until your number has the right number of digits for the country you chose. Indian numbers need all 10 digits, with no spaces, 0 prefix or +91 typed in front.

Next Best Action

After your number is verified, most exhibitors:

• Paying now: complete payment by UPI, card or netbanking on the next step
• Booking for a company: keep the GST or billing details handy for the payment step

Fields on This Screen

Field	Description	Required
Country code	Dial code for your number. Defaults to +91. India, USA, Canada and UAE are supported.	Yes
Phone / WhatsApp number	The mobile number where you receive the one-time code. Digits only.	Yes

What to Do Next

Your Situation	Recommended Next Step
Code arrived on WhatsApp	Enter it on the verification step to continue to payment
Code has not arrived	Wait for the resend timer on the next screen, then request a fresh code
Wrong number entered	Go back one step and re-enter the correct number
Booths look wrong in the summary	Return to the booth list and change your selection before verifying
Booking for a company	Have your billing and GST details ready for the payment step

Related Articles

• Browsing and choosing booths - how to compare booth sizes, locations and prices before checkout.
• Entering your one-time code - the step right after this one.
• Paying for your booth - UPI, card and netbanking options at checkout.
• Your booking confirmation - what you receive once payment succeeds.
• Why Velora uses WhatsApp for codes - how one-time codes work and how your number is used.
• Changing your registered phone number - if the number on your booking is no longer with you.
• Booth booking terms and refunds - cancellation windows and refund timelines.

Troubleshooting

“Your booking session expired. Please pick booths again.” - Your booth selection timed out or was cleared, often after a long pause on the payment page or a browser refresh. Go back to the booth list, select your booths again and restart checkout.

“India phone number must be 10 digits.” - The number is too short or too long for the country you selected. Enter the 10-digit mobile number only, without 0 or +91 in front. If your number belongs to another country, change the country code first.

“Something went wrong. Please try again.” - The code could not be sent, usually a weak network moment. Check your connection and tap Send OTP via WhatsApp again. If it keeps failing, switch between mobile data and Wi-Fi and retry.

The button will not turn on. - The number is incomplete for the selected country. The button activates by itself as soon as the digit count is valid.

Your country is not in the list. - Booth checkout currently supports India, the USA, Canada and the UAE. If your WhatsApp number is from elsewhere, use an Indian number belonging to a colleague or the venue contact, or reach out to the event organiser to be added manually.

The code never reaches WhatsApp. - Confirm WhatsApp is installed and active on that exact number, and that you have not blocked business messages. Codes go to WhatsApp only, not SMS.