Message Requests

Message Requests

When someone you have never chatted with sends you a message, or adds you to a group, it lands in Message Requests instead of your main inbox. This keeps your chats clean during busy periods like a wedding week or a fest registration rush.

Note

Message Requests appears under Connect only when you have at least one pending request. If you do not see it, your inbox is all caught up.

Reviewing your pending requests

How to get there: Connect > Message Requests

1. Open Connect from the bottom navigation.
2. Tap Message Requests.
3. Scroll the list to see who is waiting. Each row shows the sender’s photo, their name, a preview of what they sent, and when it arrived.
4. Pull down on the list to refresh it if you are expecting something new.

Group invites look slightly different: the row leads with the group’s name, and the line underneath tells you who added you, for example Priya added you to this group.

Tip

If a row says something like 3 messages, that sender has already written more than once. During vendor negotiations that usually means quotes or availability details are sitting there unread.

Reading a request before you decide

1. Tap anywhere on the row (not on the buttons) to open it.
2. Read the full conversation, or preview the group and see what it is about.
3. Tap the back arrow to return to your requests.

Opening a request does not accept it. The sender is not added to your chats until you tap Accept.

Tip

Tap someone’s profile photo to get a closer look at it. Handy when a caterer or photographer messages from a personal account and you want to check it is really them.

Accepting a request

1. Find the request you want to allow.
2. Tap Accept.
3. The chat opens straight away, and from now on it lives in your normal Chats list.

For a group invite, tapping Accept joins the group and opens it. It then shows up with your other groups.

Next Best Action

After accepting, most organizers:

• For a vendor: save the quote details into your event notes so nothing is lost in the thread
• For a guest or attendee: point them to the event page instead of answering the same question repeatedly

Deleting a request

1. Tap Delete on the request you do not want.
2. The row disappears from your list.

The sender is not told that you deleted it. They can still write again later, and the new message returns to this screen.

Caution

Delete removes the request from your list only. If someone is being persistent or inappropriate, use Block instead.

Blocking a sender

1. Tap Block on the request.
2. Read the confirmation message that appears.
3. Tap Block again to confirm, or Cancel to back out.

Blocked people cannot message you, and the request is removed at the same time. You will see a short confirmation at the bottom of the screen.

Danger

Blocking cuts off contact immediately. Before blocking a vendor mid-booking, make sure you have their quote, invoice, or advance payment details saved somewhere else.

What to Do Next

Your Situation	Recommended Next Step
Accepted a vendor’s request	Track vendor conversations
Flooded with guest questions	Publish event details guests can self-serve
Added to a group you did not expect	Manage your group chats
Getting unwanted messages	Review your privacy and blocking settings
Nothing pending	Return to your chats

Related Articles

• Chat Basics - how your everyday conversations work once a request is accepted.
• Group Chats - running a group for your organizing team or vendor panel.
• Privacy Settings - who is allowed to reach you in the first place.
• Blocked People - see who you have blocked and undo it.
• Notifications - control alerts for new requests and messages.
• Vendor Coordination - keeping supplier chats tied to the right event.
• Your Profile - a complete profile helps others recognize you.

Troubleshooting

“Could not accept request” - The request could not be opened up into a full chat, usually because of a weak connection. Pull down to refresh and tap Accept again.

“Could not delete request” - The same connection issue. Refresh the list and retry; if the row already vanished, it worked.

“No message requests” - Nothing is pending. New requests land here on their own, so there is nothing to do.

A sender shows as Unknown - Their profile details have not loaded or their account has no name set. Open the request to read what they sent before deciding.

Message Requests is missing from Connect - The tab only appears while you have pending requests. Once you clear them all, it hides itself.

An accepted chat is not in your Chats list yet - Give it a moment and pull down to refresh your chats. The conversation is not lost.