Blocked Users

Managing Your Blocked Users

When you need a break from someone in Velora, blocking them stops all messages and contact attempts. The Blocked Users screen shows everyone you’ve blocked and lets you unblock them anytime.

When to use this

Block someone to pause communication without deleting your chat history. You can unblock them later if you change your mind.

Viewing Your Blocked Users

How to get there: Connect > Blocked Users (or tap the back arrow from any chat screen and navigate to your blocked list)

1. Open the Velora app
2. Go to the Connect tab or messaging section
3. Tap Blocked Users in the menu
4. You’ll see a list of everyone you’ve blocked, with the date you blocked them

If you haven’t blocked anyone yet, you’ll see a message saying “No blocked users.”

Keep your network clean

Regularly review this list during event planning - sometimes blocking is temporary (like during high-stress coordination phases for a wedding or festival event).

Unblocking Someone

How to get there: Connect > Blocked Users

Quick unblock (button)

1. Find the person you want to unblock in the list
2. Tap the Unblock button on the right side of their name
3. Confirm in the popup by tapping Unblock
4. A message appears: “[Name] has been unblocked”

Unblock via long-press menu

1. Long-press (tap and hold) on a blocked user’s name
2. A menu appears with the option Unblock [Name]
3. Tap it and confirm

Next Best Action

After unblocking someone, most organizers:

• For active events: Send them an updated event link
• For vendor coordination: Restart messaging
• For guest communication: Re-invite them if needed

Understanding the Blocked Users List

Each person in your blocked list shows:

Information	What it means
Name & Avatar	The person you blocked
Blocked on [Date]	When you blocked them (day/month/year)
Unblock button	Tap to restore communication

Important

• Unblocking restores message history - nothing is deleted
• The person won’t be notified that you’ve unblocked them
• They can message you again once unblocked

Why You Can’t See Messages from Blocked Users

When someone is blocked:

• ✗ They can’t send you messages
• ✗ Their old messages don’t appear (but aren’t deleted)
• ✗ They can’t see your online status
• ✗ You won’t get notifications from them

Once unblocked, everything returns to normal.

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What to Do Next

Your Situation	Recommended Next Step
You unblocked a vendor for an event	Resume event coordination
You unblocked a guest	Check if they RSVP’d
You’re unsure about unblocking	Keep them blocked for now - you can revisit anytime

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Related Articles

• Messaging & Chat Basics - Send and receive messages
• Managing Event Invitations - Invite guests to your event

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Troubleshooting

“I unblocked someone but still can’t see their old messages”: Blocked users’ message history is hidden until you unblock them. After unblocking, scroll up in your chat to see previous conversations.

“The person I unblocked still can’t message me”: There’s usually a brief sync delay (under 1 minute). If it persists, ask them to refresh their Velora app and try again.

“I see a blocked user in my contacts but can’t message them”: Make sure you’ve fully unblocked them in the Blocked Users screen. Sometimes blocking is partial - check here first.

“I accidentally unblocked someone”: You can re-block them anytime from your chat window. Just open their chat and select Block User.