Account Confirmation and Welcome
Account Confirmation and Welcome
Section titled “Account Confirmation and Welcome”After completing the sign-up process, Velora celebrates your arrival with a colourful confirmation screen. This page explains what you see, what it means, and what to do next.
How to Get There
Section titled “How to Get There”Create account > Complete all sign-up steps > Submit > Congratulations screen appears automatically
This screen appears only once — immediately after you finish creating your account. You will not see it again on future logins.
What You Will See
Section titled “What You Will See”The Congratulations screen is designed to make you feel welcomed. Here is what it includes:
Celebration Effects
Section titled “Celebration Effects”- Confetti animation — colourful star-shaped confetti bursts across the screen in green, blue, pink, orange, purple, amber, and white.
- Celebration icon — a large golden celebration icon animates with a bounce effect.
Personalised Welcome Message
Section titled “Personalised Welcome Message”The screen greets you by name:
“You’re All Set, [First Name] [Last Name]!”
Below the greeting, a glass-effect card displays:
“Welcome to Velora Social Hub! Your journey of lifelong connections, meaningful collaborations, and cherished memories begins now.”
Email Confirmation Notice
Section titled “Email Confirmation Notice”A yellow notification box at the bottom tells you:
“A confirmation email has been sent to [your email]. Your account is currently pending approval.”
This means:
| Status | What it means |
|---|---|
| Confirmation email sent | Velora sent a verification email to the address you provided during sign-up |
| Pending approval | For organiser accounts, the Velora team reviews your profile before granting full access |
What Happens Next
Section titled “What Happens Next”After viewing the congratulations screen, different things happen depending on your account type:
For Event Organisers
Section titled “For Event Organisers”- Your account enters the approval queue.
- The Velora team reviews your registration details.
- You receive a notification (email or in-app) when your account is approved.
- Once approved, all organiser tools become available.
For Attendees
Section titled “For Attendees”- Your account is typically active immediately.
- You can browse events, RSVP, and purchase tickets right away.
- Some advanced features may unlock after email verification.
For All Users
Section titled “For All Users”- Check your email — click the verification link to confirm your email address.
- Complete role selection — if you have not already, choose your role to unlock role-specific features.
- Explore the app — start browsing events, setting up your profile, or creating your first event.
About the Confirmation Email
Section titled “About the Confirmation Email”The confirmation email serves two purposes:
- Verifies your email address — clicking the link confirms you own the email
- Account activation — some features require a verified email to work
If you do not see the email:
- Check your spam or junk folder
- Wait a few minutes — email delivery can be delayed
- If still missing, you can request a new verification email from Profile > Settings
What to Do Next
Section titled “What to Do Next”| Your goal | Recommended action |
|---|---|
| Start organising events | Wait for account approval, then follow Create Your First Event |
| Complete your profile | Go to Choose Your Role if you have not already |
| Browse events as an attendee | Open the events tab and explore what is happening near you |
| Verify your email | Check your inbox and click the confirmation link |
| Check approval status | Look for an in-app notification or check your email for approval confirmation |
Troubleshooting
Section titled “Troubleshooting”I closed the congratulations screen by mistake — can I see it again? The congratulations screen appears only once during sign-up. You do not need to see it again — your account has been created successfully. Simply sign in to access Velora.
My account says “pending approval” — how long does it take? Organiser account approvals typically happen within 24-48 hours during business days. If you have been waiting longer, contact Velora support through the help section in the app or at the Velora website.
I never received the confirmation email. Check your spam/junk folder first. If it is not there, go to Profile > Settings and request a new verification email. Make sure the email address on your account is spelled correctly.
I verified my email but still cannot access organiser tools. Email verification and account approval are separate steps. If your email is verified but you still see limitations, your organiser account may still be pending approval. Wait for the approval notification.
The confetti animation is lagging or slow. The animation is brief and should complete in about 10 seconds. If your device is running slowly, the animation may be less smooth but will not affect your account creation. Everything is already saved regardless of the animation.