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Create Crew

A crew is a team of people who help you coordinate and execute your event—vendors, volunteers, coordinators, or staff. This screen lets you create new crews and manage their details so you can keep track of who’s responsible for what.

How to get there: Dashboard > Events > [Your Event] > Crew

  1. Tap + Create Crew (or the Create Crew button).
  2. Enter a crew name in the Crew Name field—this is required and must be at least 3 characters (e.g., “Catering Team”, “Decorators”, “Guest Services”).
  3. In the Description field, add context about what this crew does (e.g., “Handles all food setup and service. Lead: Rajesh Kumar”).
  4. Tap Save.

You’ll see a green confirmation: “Crew ‘Catering Team’ created successfully!”

How to get there: Dashboard > Events > [Your Event] > Crew > [Select crew name]

  1. Tap the crew you want to edit.
  2. Update the Crew Name or Description as needed.
  3. Tap Save.

You’ll see: “Crew ‘[name]’ updated successfully!”

FieldDescriptionRequired
Crew NameThe team’s title (e.g., “Photography”, “Decorations”, “Catering”)Yes
DescriptionWhat the crew does, who leads it, key responsibilitiesNo
Your SituationRecommended Next Step
You’ve created crews but haven’t assigned people yetAdd crew members and assign roles to each person
You need to track what each crew is doingCreate task lists or checklists for crew deliverables
You want to budget for each crew’s workSet up crew-level cost tracking or vendor payments
You’re coordinating a large wedding or corporate eventSet up multiple crews (Catering, Decor, Photography, Logistics) to divide responsibilities

“Please enter a crew name” — You left the Crew Name field blank or entered only spaces. Fill in a crew name and try again.

“Crew name must be at least 3 characters” — Your crew name is too short. Use at least 3 letters or numbers (e.g., “Decor”, “Sound”, “Catering”).

“Failed to retrieve user identity” — The app couldn’t confirm your login. Log out, close the app completely, and log back in.

“User ID is missing. Cannot save crew.” — Your account doesn’t have a valid user ID. Try logging out and back in. If it persists, contact support.

Crew didn’t save — Check your internet connection. The app needs to sync with our servers. Wait a few seconds and try again.