Scan Activity Selection

Selecting an Activity to Scan

Pick which gate or entry point you want to monitor right now. This screen shows all the activities (gates, entry zones, or check-in stations) you’re rostered to work at today—so you can open the scanner for the one that’s live or about to start.

Prerequisites

You need to be assigned as a bouncer or gate operator to one or more activities on an event. Your event organizer will have added you to the roster.

View Your Today’s Activities

How to get there: Dashboard > Select Activity

When you open this screen, you’ll see all your scheduled activities for today. Each activity card shows:

• Event name (the wedding, corporate event, or fest it belongs to)
• Activity name (the specific gate—e.g., “Main Entrance” or “VIP Entry”)
• Time window (start and end times in UTC, as stored on our servers)
• Current state badge: either “Live” (gate is open now) or “Upcoming” (gate opens later)
• Check-in count: how many guests you’ve already scanned at this gate

Understanding Time Zones

Times display in UTC as the server recorded them. If your event is in IST (Indian Standard Time), the clock you see here might differ from your phone’s local time. This helps you match the exact moment your server registered the gate opening.

Start Scanning a Live Activity

How to get there: Dashboard > Select Activity > Choose your activity card

1. Tap the activity card that’s marked “Live”—this means the gate is open right now
2. Tap the “Start Scan” button (the blue filled button with a QR icon)
3. You’ll move to the QR scanner screen where you can scan guest tickets

Next Best Action

After you start scanning:

• For wedding gates: Keep scanning until the activity end time approaches
• For corporate or fest entry: Coordinate with your co-bouncers on which guests have already checked in
• If you need a break: Return to this screen and pick up where you left off

Start Early Scanning for Upcoming Activities

How to get there: Dashboard > Select Activity > Choose an upcoming activity card

Some gates are set up to allow early scanning—this lets you open the scanner a few minutes before the activity officially starts, so you’re ready when guests arrive.

1. Look for an activity marked “Upcoming” with a “Start Scan” button (not grayed out)
2. Tap “Start Scan” to open the scanner early
3. Guests scanned before the official start time will still be recorded correctly

If an upcoming activity shows a grayed-out “Upcoming” button (not clickable), that gate doesn’t allow early scanning. You’ll need to wait until the activity goes live.

Early Scanning Best Practice

Early scanning is useful for high-traffic gates where a line builds up fast (like at a Diwali party or wedding reception). Get ahead by opening the scanner 2–3 minutes before the scheduled start.

Understand Activity States

Live — The activity window is happening right now. The Start Scan button is active, and you can begin checking in guests immediately.

Upcoming — The activity hasn’t started yet. If early scanning is enabled, the Start Scan button is active. Otherwise, you’ll see a grayed-out Upcoming button and must wait until the activity goes live.

No Activities Today?

If you don’t see any activities, your organizer may not have added you to the roster yet, or all your activities finished earlier. You’ll see a message saying “No active activities.” Contact your event organizer to confirm your assignment.

Check-in Counter

Each activity card displays Check-ins: [number] in the bottom-left corner. This shows how many guests you’ve already scanned at that gate so far today. The count updates in real time as you scan more tickets.

Your Situation	Recommended Next Step
Activity is live and ready	Open the QR Scanner
Unsure if you’re assigned to an activity	Contact your event organizer to confirm the roster
Already scanned guests but need to verify details	View scan history and reports
Gate is ending soon	Finish remaining guests and prepare to close

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Related Articles

• QR Scanning Basics — How to scan tickets and check in guests step-by-step
• Understanding Guest Check-in States — Learn what “scanned,” “checked in,” and “duplicate scan” mean
• Troubleshooting Scanner Issues — Camera won’t work or QR code won’t scan
• Event Organizer: Assign Gate Operators — How organizers add you to the roster
• Scan Reports & Analytics — View detailed check-in data after your shift
• Working with Multiple Gates — Tips for switching between activities smoothly

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Troubleshooting

“No active activities” message — You’re not yet assigned to any activities today, or all your gates have finished. Ask your event organizer to add you to the roster for upcoming events.

Activity card shows “Upcoming” but I need to scan now — Early scanning is not enabled for this gate. Wait until the activity’s start time arrives and the badge changes to “Live,” then tap Start Scan. If the gate should be live, ask your organizer to check the activity times.

Check-in count seems wrong — The counter updates every few seconds. If you’ve just scanned multiple guests, refresh the screen by navigating away and back. If the count is still incorrect, contact your organizer—there may be a sync issue.

I can’t see a specific event or activity — You may not be rostered for that event or activity. Confirm with your organizer that you’ve been added to the correct activities on the roster.

Activity disappeared from the list — Activities for today only appear on this screen. Once an activity ends (its end time passes), it moves off this list. You can view past activity records in your scan history.

Button is grayed out but activity should be live — Refresh the screen by going back to the dashboard and returning to Select Activity. Server time and your device time may be slightly out of sync; the badge should update within a minute.