Create Announcement

Creating and Sending Announcements

Send important updates to your entire event team or guest list in one go. Use announcements to share last-minute changes, venue updates, schedule adjustments, or any critical information that everyone needs to see.

Prerequisites

You need an active workspace and the permission to send announcements in your event’s chat channel.

Writing and Sending an Announcement

How to get there: Connect > Chat > + New Announcement (or tap the compose button)

1. Tap New Announcement to open the announcement composer.
2. Enter a clear Title in the first field — keep it short and descriptive (e.g., “Venue Changed to Grand Palace”, “Dinner Schedule Update”).
3. Tap the larger text field below and write your announcement content — include all details your team or guests need to know.
4. Review both fields to ensure they’re complete (the Send button only activates when both fields have text).
5. Tap Send — a loading spinner appears while your announcement is being delivered.
6. Once sent, you’ll see a confirmation message and return to your chat view.

Keep Announcements Focused

Write one announcement per topic. If you have multiple unrelated updates, send separate announcements so people can easily scan and find what matters to them. For a wedding: send venue changes as one announcement, catering updates as another.

Next Best Action

After sending your first announcement, most event organizers:

• Notify your co-organizer of the announcement so they’re aware of what was shared
• Set a reminder to send schedule updates 24 hours before the event
• Check the announcements log to confirm all team members received the message

Announcement Fields

Field	Description	Required
Title	A short headline for your announcement (e.g., “Venue Update”, “Guest List Closed”)	Yes
Content	The full announcement message with all details, instructions, or information	Yes

Cannot Edit After Sending

Once an announcement is sent, you cannot edit or delete it. Double-check your message before tapping Send. If you spot an error, send a follow-up announcement with the correction.

What to Do Next

Your Situation	Recommended Next Step
Need to inform a specific person, not everyone	Send a direct message
Want to schedule an announcement for later	Send it now and note the time — scheduling coming soon
Team member didn’t see the announcement	Ask them to check their announcement history or resend the message
Announcement contains sensitive information	Use roles and permissions to limit who sees it

Common Issues

“Send button is greyed out” — Both the title and announcement content fields must have text. Tap each field and add content if either is empty.

“Failed to send announcement” — Check your internet connection and try again. If the problem persists, restart the app or contact your workspace admin.

“I sent the announcement but no one is responding” — Announcements may not trigger notifications for all users. Consider sending a quick chat message to @mention key team members about the announcement.

“Can I send an announcement to just one team?” — Currently, announcements go to your entire workspace. To reach specific groups, use direct messages or create a separate chat channel for that team.

Related Articles

• Sending Direct Messages — One-on-one team communication
• Managing Chat Channels — Organize conversations by topic
• Chat History and Search — Find past announcements and messages
• Team Roles and Permissions — Control who can send announcements
• Guest Notifications — Send updates to your invited guests
• Event Day Communication Checklist — When to announce key moments