Attendee Summary Report

Attendee Summary Report

View your event’s registration summary at a glance — see how many guests have registered, which ones are checking in, and dive into detailed attendee information with filtering and search.

Prerequisites

Before you start, you’ll need an event created with active registrations or ticket sales.

Viewing Your Attendee Summary

How to get there: Dashboard > Attendee Summary Report

1. Tap the Attendee Summary Report screen from your dashboard.
2. The page loads automatically and displays your attendee overview card at the top.
3. Scroll down to see the complete report, including filters, attendee grid, and pagination controls.

The summary card shows your key metrics: total registrations, check-ins, and cancellations at a glance.

Keep It Fresh

Pull down from the top of the screen to refresh attendee data anytime. This is especially useful during live events when registrations are happening in real time.

Filtering Attendees

How to get there: Attendee Summary Report > Expand the filter section

1. Tap the Filter section to expand filtering options.
2. Select an event from the dropdown if you manage multiple events.
3. Choose a date range to narrow down registrations by when they occurred.
4. Apply additional filters (name, status, ticket type, payment status) using the active filter fields.
5. Tap Apply or your changes take effect instantly.

The grid below automatically updates to show only matching attendees.

Next Best Action

After reviewing your attendees, most organizers:

• For weddings: Send a message to confirm dietary preferences
• For corporate events: Export the list for your venue
• For college fests: Check in students using QR codes

Filter Tips

• Leave filters blank to see all attendees
• If no results appear, try adjusting your filters — the empty state will suggest this
• Multiple filters work together (AND logic)

Sorting and Viewing Attendee Details

How to get there: Attendee Summary Report > Scroll to the attendee grid

1. Tap any column header in the grid to sort by that field (name, email, phone, registration date, check-in status).
2. Tap again to reverse the sort direction.
3. Scroll right to see more columns: phone number, ticket type, payment status, and check-in time.
4. Tap a guest’s row to open their full profile with contact details and registration info.

The grid adapts to your screen size — on mobile, the most important columns appear first.

Event Day Efficiency

Sort by Check-in Status during your event to quickly spot who hasn’t arrived yet. This helps you prioritize follow-ups with missing guests.

Managing Pagination

How to get there: Attendee Summary Report > Scroll to the bottom

1. View the current page and total number of attendees in the pagination info.
2. Tap Previous or Next to navigate between pages.
3. Adjust results per page if your device supports this option.

Large guest lists (weddings with 500+ guests, corporate events) are split across pages for performance.

Bulk Operations

If you need to message, refund, or manage multiple attendees at once, consider exporting the entire list and using bulk features instead of page-by-page navigation.

Understanding the Summary Card

The attendee summary card shows:

• Total Registered — Everyone who has signed up or purchased a ticket
• Checked In — Guests who have arrived and scanned their QR code
• Cancelled — Registrations that were withdrawn

Use these numbers to track your event’s health: high check-in rates suggest good engagement, while last-minute cancellations may warrant follow-up.

No Attendees Yet?

If your summary shows zero registrations, this is normal before your event is active or if registrations haven’t begun. Once guests start signing up or buying tickets, this report will populate automatically.

Troubleshooting

“No Attendees Found” appears — Your event hasn’t received registrations yet, or all registrations were cancelled. Check that your event is live and attendees know how to register.

Filters aren’t working — Ensure you’ve selected valid filter criteria. Try clearing all filters and applying them one at a time to identify which one is causing issues.

The list doesn’t refresh — Pull down from the top to manually refresh, or wait a few moments for automatic updates. Some browser caches may delay data.

Can’t find a specific guest — Search by name, email, or phone in the filter section. If they’re not in the list, confirm they registered for the correct event.

Check-in data is missing — Check-in times only appear after guests have scanned their QR code at your event. This requires the check-in process to be active.

What to Do Next

Your Situation	Recommended Next Step
Sending reminders to no-shows	Send bulk SMS or email to guests who haven’t checked in
Managing ticket refunds	Process refunds for cancelled registrations
Exporting data for your vendor	Export attendee list as CSV for your caterer or venue
Tracking VIP guests separately	Create a tag or group for important attendees
Following up post-event	Send thank-you messages to all attendees

Related Articles

• Ticket Setup and Management — Learn how to create and configure tickets for your event
• Check-In Process — Guide guests through QR code check-in at your event
• Bulk Messaging — Send SMS or email to multiple attendees at once
• Exporting Attendee Data — Download your guest list as CSV or Excel
• Event Dashboard Overview — Navigate the main event management hub
• Guest Tagging and Groups — Organize attendees by category or VIP status
• Ticket Refunds and Cancellations — Handle refund requests and cancellations
• SMS and Email Campaigns — Reach out to attendees with reminders and updates