Tickets Tab
My Tickets
Section titled “My Tickets”See all the event tickets you’ve booked on Velora Events. Whether it’s a wedding, Diwali celebration, or corporate meetup — your tickets are organized in one place for quick access and seamless entry.
View Your Booked Tickets
Section titled “View Your Booked Tickets”How to get there: Tap the Tickets tab at the bottom of the app.
- Sign in to your Velora Events account using your phone number if you’re not already logged in.
- Your booked tickets appear automatically on the screen.
- Scroll down to browse through all your upcoming and past tickets.
Each ticket shows:
- Event name and date
- Venue location
- Your booking reference number
- QR code for entry (tap to enlarge)
Search for a Specific Ticket
Section titled “Search for a Specific Ticket”How to get there: Tickets tab > Search bar at the top.
- Tap the Search bar at the top of your tickets list.
- Start typing the event name (e.g., “Diwali Gala”, “Wedding Reception”).
- Matching tickets appear instantly below the search field.
- Tap any result to open that ticket in detail.
Filter Tickets by Status
Section titled “Filter Tickets by Status”How to get there: Tickets tab > Filter tabs below the search bar.
- Look for the filter options: All, Upcoming, Past.
- Tap the filter you want to use.
- All: Shows every ticket you’ve ever booked
- Upcoming: Only shows events coming up in the future
- Past: Shows events you’ve already attended
- The ticket list updates instantly.
Open a Ticket in Detail
Section titled “Open a Ticket in Detail”How to get there: Tickets tab > Tap any ticket card.
- Tap the ticket card to open the full ticket details.
- You’ll see:
- Full event name and date/time
- Venue address
- Your full booking reference
- Large QR code for entry scanning
- Seat or section info (if applicable)
- Tap the QR code to make it larger for easier scanning at the gate.
- Tap the back arrow to return to your tickets list.
Refresh Your Tickets
Section titled “Refresh Your Tickets”How to get there: Tickets tab > Swipe down on the ticket list.
- Swipe down on your tickets list using your finger (like refreshing social media).
- The app will pull the latest ticket data from the server.
- Any newly booked tickets appear instantly.
This is helpful if you just booked a ticket on another device and want to see it immediately.
Sign Out
Section titled “Sign Out”How to get there: Tickets tab > Tap your profile icon in the top-right corner.
- Tap the profile icon (circle with your initial or avatar) in the top-right of the app bar.
- Tap Logout.
- You’ll be signed out and returned to the sign-in screen.
Troubleshooting
Section titled “Troubleshooting”“No tickets found” — You haven’t booked any events yet. Browse upcoming events in the Events tab and book tickets to see them here. Or check that you’re signed in with the correct phone number.
“Tickets won’t load / Loading keeps spinning — Check your internet connection. Try swiping down to refresh. If it persists, sign out and sign back in.
“Can’t see a ticket I just booked” — Swipe down to refresh the list. New bookings can take a few seconds to appear. Clear the search bar if you had one active.
“QR code won’t scan at the venue” — Make sure your screen brightness is turned up. If the venue’s scanner still can’t read it, show your booking reference number to the staff at the gate.
“Different tickets showing on different devices” — Sign out of both devices, then sign back in on each. This re-syncs your account data.