Community Questions

Setting Up Onboarding Questions for Your Community

This screen lets you create questions that new members must answer when joining your community. These questions help you screen members, understand their interests, and ensure they’re a good fit for your group.

Prerequisites

Before you start, you’ll need to have created a community. You should be on step 5 of the community setup flow.

Add Your First Question

How to get there: Community Setup > Onboarding Questions

When you first open this screen, you’ll see an empty state with a message “No onboarding questions yet.”

1. Scroll down to find the Add Question section (it’s collapsed by default).
2. Tap on Add Question to expand it.
3. Enter a Question Label - this is what members see. For example: “What’s your main interest in joining?” or “Have you attended our events before?”
4. (Optional) Enter a Field Name - this is for your internal tracking. Leave blank if you don’t need it.
5. Choose a Question Type from the dropdown:
   • Text: Short text answers
   • Long Text: Paragraph-length answers
   • Number: Numeric responses
   • Date: Calendar picker
   • Single Select: Multiple choice (one answer only)
   • Multiple Select: Checkboxes (multiple answers allowed)
6. Toggle Required on or off - required questions must be answered before joining.
7. If you chose Single Select or Multiple Select, add your answer options in the Options field (one per line).
8. Tap Add Question to save it.

Keep it short

Shorter questionnaires have higher completion rates. Aim for 3–5 questions maximum. New members are excited to join - don’t overwhelm them.

Reorder Your Questions

Members will see questions in the order you set them here.

1. Once you’ve added questions, you’ll see them as cards in a list.
2. Long-press or tap-and-hold the drag handle (three horizontal lines) on the left side of any question card.
3. Drag it up or down to reorder it.
4. Release to drop it in place.

The new order saves automatically.

Edit or Remove a Question

You can’t edit a question directly on this screen, but you can delete and re-add it.

1. Find the question card you want to remove.
2. Tap the trash icon (red delete button) on the right side of the card.
3. The question is removed immediately.
4. To replace it, add a new question with the correct details using the Add Question section.

What information you’ll see

Each question card shows:

• The question label
• Whether it’s Required or Optional
• The question type (Text, Date, Single Select, etc.)
• A preview of answer options (if it’s a multiple-choice question)

Preview Your Community Setup

Once you’re happy with your questions, it’s time to review the entire community before it goes live.

1. Scroll to the bottom of the screen.
2. Tap the Preview button (purple, full-width button).
3. You’ll see a preview of your community exactly as new members will see it.
4. Review everything - name, description, cover image, and all your questions.
5. If changes are needed, go back and edit.
6. When you’re ready, tap Publish or Create Community (the exact button name depends on whether this is a new community or an edit).

Next Best Action

After setting up your community:

• Invite members: Share your community link with people you want to join
• Monitor responses: Check the member responses as they join
• Refine questions: After a few members join, you can adjust questions based on what you learn

Quick Reference: Question Types

Question Type	Best For	Example
Text	Short, specific answers	”What’s your college major?”
Long Text	Stories, detailed feedback	”Tell us about your event planning experience”
Number	Ages, quantities, years	”How many events have you organized?”
Date	Birthdays, event dates	”When are you available to volunteer?”
Single Select	One choice from many	”Which city are you in?” (dropdown)
Multiple Select	Multiple interests	”Which cuisines do you like?” (checkboxes)

What to Do Next

Your Situation	Recommended Next Step
First time setting up a community	Preview your community to make sure everything looks right
Editing an existing community	Update your questions and publish changes
Ready to invite people	Share your community link in WhatsApp, Instagram, or other platforms
Want to track member data	Use specific field names so you can export and analyze responses later

Related Articles

• Creating Your First Community - Complete walkthrough of the community creation process
• Managing Community Members - How to review member responses and manage your member list
• Community Settings & Visibility - Control who can find and join your community
• Event-Specific Communities - Use communities to organize attendees for specific events
• Communication with Members - Send updates and announcements to your community

Troubleshooting

“I can’t add a question”: Make sure you’ve filled in the Question Label field. That’s the only required field for adding a question. If the Add button is still disabled, close and reopen the Add Question section.

“My questions aren’t saving”: They save automatically when you add them. If you don’t see a question card appear after tapping Add, check your internet connection and try again.

“I need to change a question”: Delete the old question (tap the trash icon) and add a new one with the correct details. There’s no edit function, but this process is quick.

“What happens if I make questions required?”: New members must answer required questions before they can join. Optional questions can be skipped. Use required questions only for critical information.

“Can I reorder questions after publishing?”: Yes. You can edit your community anytime, reorder questions, and the changes take effect immediately for new members joining.

“How many questions can I add?”: There’s no hard limit, but we recommend 3–5 questions for the best member experience. Longer questionnaires reduce completion rates.